Dear All:

There are a large number of questions related to travel coming in to me personally.

Please be advised that any email sent to me about travel personally henceforth is unlikely to be answered. As per the travel policy, and as I have also reminded everyone on many occasions, ANY correspondence about travel needs to go to travel-staff@atlarge-lists.icann.org so that it can be handled.

May I draw everyone's attention to the following facts, which would allow you to help yourself in respect of virtually all the requests that are being sent to me personally at the present time:

1) If you have questions about your airline ticket of any kind, or wish to change your ticket, please refer those questions to the travel agent, American Express, or if you were allowed to book your ticket directly, with that travel agent.
2) If you have a question about the hotels, please contact them directly.
3) If you have a question about airport transfers, or the like, check the Travel Information page on the regional websites and/or the ALAC wiki; this will be kept updated.
4) If you want to change your itinerary, contact American express. Per the travel policy, any cost for doing so would be your responsibility.
5) If you want to change your hotel reservation, contact your hotel directly. ICANN meetings staff are not handling any changes of this type, and any costs of changing are up to you.

We believe that the travel policy issued to you - which is also available on all regional websites - will provide answers to any question related to the above, as well as many others. Please refer to that rather than sending emails in the first instance. If you still have a question, then by all means do send it to travel-staff@atlarge-lists.icann.org.

Please understand it is not that I don't like hearing from you, it is that we are trying to arrange a successful meeting for everyone and if you look to the self-service ways to get information, including a number of which we have provided for you, it will help you and also help us to ensure the best possible meeting for everyone. And, last but not least, I'm trained in many things, but I'm not a travel agent - you are much better off speaking to the real thing than to me! :)

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Regards,
 
Nick Ashton-Hart
Director, At-Large
ICANN
PO Box 32160
London N4 2XY
United Kingdom
Main Tel: +44 (20) 8800-1011]
USA Tel: +1 (202) 657-5460
Fax: +44 (20) 7681-3135
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email: nick.ashton-hart@icann.org
Win IM: ashtonhart@hotmail.com / AIM/iSight: nashtonhart@mac.com / Skype: nashtonhart