I’m a stay at home dad feeling powerless.
I’ve initiated two separate Internic.net complaints
over 60 days ago and no one has responded. I cannot get In2net.com
otherwise known as Doteasy.com to transfer my two domains, they keep giving me
the runaround telling me to email and fax them forms with my username and
password to both domains and credit card information that was used to pay for
the domain. This has gone on for about 3 months. Domains are expectyourbest.com
and kierralentsch.com
They purposefully gave me the runaround over 60 days ago so
I would have to renew my domain, then after I renewed it over 60 days ago they
said now that I’ve renewed it I cannot transfer it for 60 days, so I
waited 60 days and now they keep asking for private information which I have
sent reluctantly to billing@doteasy.com
and faxed to 1 604-608-6832 where they asked to and they say they haven’t
received this and that and that even though I emailed it from two email
addresses one is the one in my whois info itsall4tennis@gmail.com they keep
stalling not unlocking my domain and not sending the epp code so I can give
that to Namecheap.com
I am so overwhelmed that no one can or will help me,
I’ve tried almost everything, you are my only hope of this getting to
someone that can make them do what they are supposed to do.
I will also try and contact my congressman and see if there
is someone in the U.S that can make a Canadian company follow the rules.
I will send this email from my other email address as well Thank
you for listening and I hope you can forward this to someone that will take
action.
Warm regards,
Thomas Lentsch
16220 Bridgewalk Dr
Lithia FL 33547