Thanks Wilfried for your feedback.
I plan to speak with Jonathan this afternoon and will be reviewing comments from
everyone to determine what adjustments need to be made in the questionnaire.
Lynn 
 
-------- Original Message --------
Subject: Re: [Rt4-whois] Requesting team feedback on questionnaire for
consumer trust survey
From: "Wilfried Woeber, UniVie/ACOnet" <Woeber@CC.UniVie.ac.at>
Date: Sun, September 25, 2011 6:13 pm
To: lynn@goodsecurityconsulting.com
Cc: rt4-whois@icann.org, Jonathan Yardley <jyardley@userinsight.com>

A couple of thoughts, probably not all too well reviewed and sorted right
now. It is Sunday late night here :-)

To start with, depending on the countries you want to use this in, the
Red Cross may not be the perfect site, as it is linked to Christianity.
There's also a Red Halfmoon and a Red Diamond organisation :-)

A few personal remarks regarding some of the proposed questions...

Q6: I am wondering how useful the explicit mentioning of particular companies
or services is in this (global) context.

Although I consider myself almost an Internet-Junkie, I wouldn't know what
Yelp, Groupon, Living Social or Gilt is. Maybe I'm living on the wrong side
of the Digital Divide, being a Silver Surfer of the early Internet Days :-)
Same for FourSquare... Yes, I could use Google :-)

Q8: none of that would fit my use:
which is testing new (DNS and DNSsec) technology and use for teaching.

Q9: I wouldn't know what to do with this one?

Q10: wondering - is HTTPS vs unsecured (HTTP) an issue in this context?

Fwiw, hth,
Wilfried.

lynn@goodsecurityconsulting.com wrote:

> Dear All,
> I am forwarding below the preliminary questionnaire for the consumer
> trust survey, attached to this message.
> (The User Insight team is okay with this being distributed on the Whois
> email list.)
> I have copied Jonathan Yardley on this message as a courtesy.
>
> We are working with a tight deadline and we need feedback this weekend.
> I know this is a dedicated
> team so appreciate your time in off business hours.
>
> In particular, please see the last section of questions. As the last
> part of the survey, we would like for the participants to
> actually experience the Whois lookup. We need to decide on a website
> domain name to use for this purpose.
> Does anyone have a suggestion for a well known global website we could
> use in the survey? My sense is that
> Wikipedia would be recognized in Europe and North America but not sure
> if it would work everywhere.
> But it would be neutral in the sense that it is not a trading or
> commercial website.
>
> Another question is which Whois lookup page should we use?
> My thought is to use the InterNIC one because it covers all current
> registries. Here is the link for reference:
> http://www.internic.net/whois.html
>
> I am thinking that InterNIC is more "neutral" than trying to use
> the Whois page of one of the bigger registries or registrars.
> Kathy and James - as representatives of the registry and registrar
> constituency, would especially appreciate your
> suggestions on this point. Note that we would lose the point about
> domain ads being displayed if we decide to use InterNIC.
>
> The alternative would be to choose 3 WHOIS lookup pages. The survey
> would have each participant look at 2 of them and
> the surveys would be distributed to obtain balanced results among those
> 3. I am just not sure how to pick 3.
>
> Please note that all the questions will be translated to the primary
> language for each country.
> Also, there are some questions with specific examples that will be
> modified for appropriate examples in each country.
> The English questions here are using U.S. examples.
>
> Sarmad, I will follow up with you separately on the point about
> non-Latin characters being unavailable in Whois lookups.
>
> Please come back to me with any other questions.
> Best regards to all,
> Lynn
>
>
>
> -------- Original Message --------
> Subject: Version 2
> From: Jonathan Yardley <jyardley@userinsight.com
> <mailto:jyardley@userinsight.com>>
> Date: Fri, September 23, 2011 2:32 pm
> To: lynn@goodsecurityconsulting.com
> <mailto:lynn@goodsecurityconsulting.com>, jmorgan@userinsight.com
> <mailto:jmorgan@userinsight.com>, Rachel
> Walsh <rwalsh@userinsight.com ><mailto:rwalsh@userinsight.com>>
>
> Hi Lynn,
> Here is V2. Please socialize with your team. In particular we would
> like help with selecting a universal URL for people to search for
> the owner of.
> Thanks-JCY
>
>
> Jonathan Yardley
> Director, Project Management
> jyardley@userinsight.com <mailto:jyardley@userinsight.com>
>
> UserInsight
> T 770 391 1099 ext. 1401
> C 404 542 8594
> Ui Blog | @UserInsight | AIM: jonyard
>
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>
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