Dear All,

Attached is a copy of the final draft of the RFP for Consumer Trust research.

I am ready to release this on Friday so want to give everyone on the team an opportunity

for a quick review before our conference call tomorrow.

Thanks to everyone who contributed to this, particularly Sarmad and Kim.

We also received some valuable suggestions from Denise Michel and Liz Gasster.

The companies we have identified so far for the RFP include (in alphabetical order):

BCG

Comscore

Consumer Insights Practice

Iconoculture, Inc.

IDC

OTX

SIS International Research

User Insight

We have set up an email address for responses that will be directed to a list including Olaf Nordling,

Sarmad, Kim, Emily and me.  Please speak up if you would like to be added to that list.

Kind regards,

Lynn Goodendorf