Thanks Emily,
I got caught up in the dialogue last week and neglected to check with User Insight.
But will contact them right away.
Kind regards,
Lynn

Lynn Goodendorf, CIPP, CISSP

VP Data Privacy Services

VerSprite - Navigate Beyond Risk

(main)678.278.8312 | (direct) 404.333.3779 | (fax) 678.222.3401

www.versprite.com 

Twitter: @versprite


From: Emily Taylor [emily@emilytaylor.eu]
Sent: Tuesday, December 06, 2011 1:39 PM
To: Lynn Goodendorf; lynn@goodsecurityconsulting.com
Cc: rt4-whois@icann.org
Subject: Video for the website?

Hi Lynn

Thanks for all your work on the draft report, and the consumer study. 

Do you remember that we discussed publishing one of the videos from the qual. study, showing people doing a WHOIS search?  Did you make any progress with User Insight about that?  I believe it would do so much more than the written word in conveying the difficulty that people have in finding this sort of information, and it's something that once you're "in" the industry, you sort of forget about.

Kind regards

Emily
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