Emily et al:

Perhaps it's just me, but I'm concerned that we are blurring some definitions  (or I am over-thinking them).

When I think "Consumer" in the context of WHOIS, two categories come to mind:

  *  The person or organization that has created a record, and submitted their contact details to WHOIS.  In other efforts we have termed them PRODUCERS of WHOIS data; and,

  *  The person or organization that is querying the WHOIS system in search of further information about a domain name.  To my knowledge, we are calling these folks "Consumers" when they are probably only part of that category.  Recommend we call them END-USERS.

The term "Consumer Trust" means, to me, that both PRODUCERS are confident that their personal data is being managed properly, -and- that the END-USERS are confident that the WHOIS system is returning accurate results.

Not really requesting any actions or changes to the language, but wanted to propose a discussion about these two distinct types of "Consumers." If this subject has already been beaten to death in another forum, please forgive my oversight.

THanks--

J.

-------- Original Message --------
Subject: [Rt4-whois] Suggested questionnaire for "promotes consumer
trust"
From: Emily Taylor <emily.taylor@etlaw.co.uk>
Date: Sat, February 19, 2011 6:46 am
To: "Dr.Sarmad Hussain" <sarmad@cantab.net>, Olivier ITEANU
<oiteanu@iteanu.com>, lynn@goodsecurityconsulting.com, Peter
Nettlefold <Peter.Nettlefold@dbcde.gov.au>;, Bill Smith
<bill.smith@paypal-inc.com>;
Cc: "rt4-whois@icann.org WHOIS" <rt4-whois@icann.org>

Dear all

Following my previous message, I attach my suggestions on how to convert the content of section 2 of the Subteam's paper into a questionnaire. You'll see that I have put plenty of comments to ask for your views and/or clarification.

I hope this is helpful in assisting us to meet our deadline of Wednesday 24 February for our call for public comment.

Best wishes

Emily


76 Temple Road, Oxford OX4 2EZ UK
telephone: 01865 582 811 mobile: 07540 049 322
emily.taylor@etlaw.co.uk www.etlaw.co.uk

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76 Temple Road, Oxford OX4 2EZ UK
telephone: 01865 582 811   mobile: 07540 049 322
emily.taylor@etlaw.co.uk www.etlaw.co.uk