Emily et al:
Perhaps it's just me, but I'm concerned that we are blurring some definitions (or I am over-thinking them).
When I think "Consumer" in the context of WHOIS, two categories come to mind:
* The person or organization that has created a record, and submitted their contact details to WHOIS. In other efforts we have termed them PRODUCERS of WHOIS data; and,
* The person or organization that is querying the WHOIS system in search of further information about a domain name. To my knowledge, we are calling these folks "Consumers" when they are probably only part of that category. Recommend we call them END-USERS.
The term "Consumer Trust" means, to me, that both PRODUCERS are confident that their personal data is being managed properly, -and- that the END-USERS are confident that the WHOIS system is returning accurate results.
Not really requesting any actions or changes to the language, but wanted to propose a discussion about these two distinct types of "Consumers." If this subject has already been beaten to death in another forum, please forgive my oversight.
THanks--
J.