People - I note the dialogue on the list regarding consumers, and the strong views on both sides.  Can I respectfully suggest that we continue with the public comment, which is not our final position, and asks for feedback on exactly this issue, and review where we are in the light of the comments received.  We will be revisiting the concepts of consumer and consumer trust at our next meeting.  I'm fully expecting us to start finding disagreements on these key issues, and am hopeful that with the benefit of further face to face discussion we will be able to find some formulations that we are more comfortable with.

Kind regards

Emily