Hi Alice, Hi All
We had some to-ing and fro-ing on the Executive Summary, and the attachment dated 20 October is the latest version that I'm aware of. This is of the whole report, and is prone to misbehave/crash.
So, I'm also attaching a clean copy with the changes accepted and Bill's request (that we acknowledge that WHOIS was done by default) taken in. As discussed on the latest call, I have highlighted additional text which I have put in. Some of this fills in place holders (eg the one describing our work), another section which was missing was some discussion of consumer trust. I have made a first attempt here.
Alice - please can you add this version into your consolidated draft of the report.
I also suggest that we get rid of the "notebook" format in Word. I find it difficult to work with, and am convinced that all it's weird formatting might be responsible for the instability that we're finding in the document.
Alice - please would you also keep the appendices as a separate document for now, this will focus our attention on the core report in the coming days.
Many thanks
Emily

