Hi Lynn,

Many thanks for this!

The slides have been added to the private wiki: https://community.icann.org/display/whoisreviewprivate/User+Insight+Report

Thanks,

Kind regards

Alice

Alice Jansen

Assistant, Organizational Reviews

6 Rond Point Schuman, Bt.5

B-1040 Brussels

Belgium

Direct dial: +32 2 234 78 64

Mobile: +32 4 73 31 76 56

Skype: alice_jansen_icann

From: "lynn@goodsecurityconsulting.com" <lynn@goodsecurityconsulting.com>
Date: Tue, 22 Nov 2011 17:36:24 -0800
To: Alice Jansen <alice.jansen@icann.org>
Cc: "rt4-whois@icann.org" <rt4-whois@icann.org>
Subject: Copy of User Insight slides at Marina Del Ray meeting

Hi Alice,

Attached is a copy of the presentation slides by User Insight from our Marina Del Ray meeting in September.

This provided the interim results from Phase 1 - the Qualitative interviews conducted in order to construct and formulate the questions used in the quantative online surveys.

I don't think I distributed a copy to everyone so asking if you would post on our Wiki for ease of reference for

the RT.

Thanks!

Lynn