Dear Team Members, For reference, here's a reminder of who to contact on ICANN Staff, depending on your need. Please feel free to call or email Staff directly (especially for simple administrative questions -- and this will help a little with Whois email list volume). I look forward to meeting those of you who will be in Cartagena. Regards, Denise Denise Michel ICANN Advisor to the President denise.michel@icann.org +1.408.429.3072 mobile +1.310.578.8632 direct *Denise Michel – **denise.michel@icann.org, +1-310-823-9358 (California, USA).* Denise is Advisor to the President of ICANN and will be coordinating all substantive interactions between the Review Team and ICANN staff. *Questions about ICANN's activities and work products (in any area of ICANN), and requests for substantive input from ICANN staff, documents, interviews, etc. should be directed to Denise.* Liz Gasster (Note: responses to all substantive requests from Team members will be shared with the entire Team). * Alice Jansen & **Olof Nordling ** – **alice.jansen@icann.org, olof.nordling@icann.org, +32 2 234 7870 (Brussels, Belgium).* Alice is the Assistant, Organizational & Affirmation Reviews, and Olof is Director, Services Relation and Branch Manager ICANN Brussels office. Alice provides administrative and operational support for the Review Team. Olof is ICANN's process owner for reviews (Affirmation reviews and structural reviews) and manages Review Team support, working closely with Alice as reporting staff. *Questions about the Team's practicalities, including travel, schedules, conference calls, face-to-face meetings, email lists, web pages, and wikis, and taking minutes, posting documents, etc. should be directed to Alice (cc Olof). Questions about review team processes and requirements should be directed to Olof (cc Denise)*.