Dear Review Team Members, Please find enclosed the agenda of your next call scheduled for this upcoming Thursday at 22:00 UTC. 1. Roll-call, apologies & agenda 2. Adopt preliminary report (17 August) 3. Update on consumer research (Lynn) 4. Further discussion on the gap analysis (Peter, James, all) 5. Staff response to compliance questions (Michele) 6. Update on progress from other sections, and setting deadlines (Sharon, Lynn, Kathy/James, Emily) 7. Keeping track of recommendations 8. Expectations for MdR (All) 9. A.O.B Kindly note that this agenda is also available on the wiki at: https://community.icann.org/display/whoisreview/Call+19+-+1+September+2011<https://community.icann.org/display/whoisreview/Call+18+-+17+August+2011> Thanks, Very best regards Alice