Very glad to have participation. I am onsite with a client engagement all week but could manage a call after business hrs eastern time zone. Lynn ------Original Message------ From: Kathy Kleiman To: rt4-whois@icann.org To: lynn@goodsecurityconsulting.com To: Omar Kaminski To: Kim G. von Arx Subject: Re: [Rt4-whois] Expanding team working on survey - timely Sent: Sep 6, 2011 4:26 PM Hi All, I have heard from Kim and Omar in follow-up to the email below. Lynn, could we set up a meeting with you for Thursday or Friday? I would be happy to coordinate off the main email list. Best and tx! Kathy :

Hi All, I wanted to share the good news that today, at least in Virginia, children returned to school -- so back to work for the rest of us!

I also wanted to share my key thought after the last meeting -- that we should expand the group working with the survey people. While I applaud and appreciate the great work Lynn has devoted, the essence of our Team approach means that many fingers are involved in shaping our questions to the public, our interaction with the public, and our approach to others. So here too -- yet given schedules and summer, this support to Lynn has not yet materialized.

Especially on an issue with as many perspectives as consumer trust -- the flipsides of privacy and accountability -- it is important for those conducting the survey, particularly the detailed in-person questions, to hear from multiple people on our Review Team. It will help them better understand the nuances and depth of the issues, and prepare better for the array of responses they may receive.

Accordingly, I would like to suggest that a few additional people from the WRT, particularly those from the subteam who worked with Consumer Trust, meet with the survey companies leaders in a teleconference. I would think a meeting of no greater than an hour would be sufficient. I recommend this meeting take place as soon as possible, and probably this week.

I would like to participate, and would be happy to work to help coordinate it.

Best, Kathy

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