Dear Laurin, Norm, Denise and KC,

See below for answers to questions in the DNS SSR workstream. There are no remaining questions in this topic. The complete list of questions and answers can be viewed here: https://docs.google.com/document/d/14eJwDGP-LvS9ltTmZoh1i19Fi0_pB2nJ4JYMsS7lsco/edit?usp=sharing.

Review Team volunteers: Laurin, Norm, Denise, KC

Workstream: DNS SSR

Topic: Leadership: Give ICANN compliance a “big stick” to lead abuse remediation initiatives and take action

Q: Please provide a list of when ICANN used compliance procedures to address SSR issues in contracted parties?

A: ICANN Contractual Compliance uses the ICANN Contractual Compliance Approach and Process to process third party complaints and conduct proactive monitoring and audits related to registrar and registry operator security, stability and resiliency issues, including those related to DNS abuse, WHOIS accuracy, WHOIS service and format issues, data escrow, other critical registry technical functions and reserved names and names collision occurrence management. Information and metrics regarding these activities can be found on the ICANN Contractual Compliance pages of icann.org.

Q: What are the procedures around compliance enforcement, can you point us towards your procedures and approach?

A: Information on the ICANN Contractual Compliance Approach and Process, including enforcement (or formal resolution) is at https://www.icann.org/resources/pages/approach-processes-2012-02-25-en.

Jennifer Bryce

Senior Reviews Coordinator

Internet Corporation for Assigned Names and Numbers (ICANN)

Email: jennifer.bryce@icann.org

Skype: jennifer.bryce.icann