All,

Please find attached a document from the OCTO SSR team in response to the Review Team’s request:

· Request for the IS-SSR team to provide a summary of the types of requests for assistance that they receive from the community.

Best,

Jennifer

Jennifer Bryce

Senior Reviews Coordinator

Internet Corporation for Assigned Names and Numbers (ICANN)

Email: jennifer.bryce@icann.org

Skype: jennifer.bryce.icann