Search for Ashwin Rangan and find "Breaking the Linguistic Barriers to Accessing the Internet" on page 54 of this publication. Ashwin, who is ICANN's CIO and has first hand experience in getting systems UA Ready, tackles the issues around UA, EAI, IDNs and local language content. He also touches on Universal Access which is the idea that everyone will have access to the Internet. Thanks Ashwin and his support team for putting this together and doing the presentation as the associated hui. Don Don Hollander Secretary General - UASG Skype: Don_Hollander