Thank you, Jim. Well received and noted for the presentation feedback.

The audience is the UA Day participants across different countries. It is varied for each UA Day organization but usually the audience has technical knowledge, such as email administrators and computer engineering students.

Best regards,

Seda

From: Jim DeLaHunt <list+uasg@jdlh.com>
Date: 17 February 2025 Monday at 04:26
To: Seda Akbulut <seda.akbulut@icann.org>
Cc: "ua-eai@icann.org" <ua-eai@icann.org>
Subject: [Ext] Re: [UA-EAI] Request for feedback to EAI Training slides

Seda:

On 2025-02-13 04:51, Seda Akbulut via UA-EAI wrote:

Dear all,

Your feedback in preparation of the UA Day EAI training slides is valuable.  Below is the link to the EAI training 2024 slide deck. Please provide feedback on what can be edited or added in the newer version:

https://uasg.tech/wp-content/uploads/2024/01/UA-EAI-Training-2024.pptx [uasg.tech]

kindly share your feedback by preferably by end of 17 February Monday.

You didn't say where and how to send feedback, so I will send to you and this list, and hope for the best.

1. I don't know from this slide deck what the target audience is, what the objectives of the presentation are, and how long the session is. As a result it's a bit hard to say how well the presentation suits the audience, achieves its objectives, or uses the time well.

2. This presentation lacks a mention of the EAI Self-Certification program, it fails to use the "Silver", "Gold", and "Platinum" terms for EAI support levels. What is worse, it still uses the outdated "Level 1" and "Level 2" terminology. See slides 13, 29, and 46. Plus, a presentation this long should definitely explain the market-creating purpose of the EAI Self-Certification program.

3. The content of the presentation is a bit of a jumble. It jumps from overview content (aimed at novices and the non-technical) to explaining email terminology like "MTA" (aimed at the technical but novice) to SMPT protocol details (aimed at technical people familiar with the protocols) to case studies (aimed at the non-technical). Slide 3 includes the 5 UA verbs in a way which I think does not help the explanation of UA in email.

4. The use of the term EAI changes from slide to slide.  On slide 6, there are phrases "EAI is supported" which means "these products have some non-zero level of support for EAI", but readers could interpret it as "these products all probably have Platinum level support for EAI". Slide 12 says having UTF-8 support in the mailbox name and domain name "is EAI", but having UTF-8 support in the Subject line "is not EAI". Slide 13 talks about "EAI" as an adjective: "EAI addresses". Slide 18 talks about "Setting up EAI".

There is some useful material in these slides. I think the quizzes are a nice touch, if this will be a one- to two-hour talk.

There are some simple steps which would help: define the audience, objectives, and duration of the talk. Change the order of the slides to make it less jumbled.  Switch to EAI Self-Certification terminology "Level 1" and "Level 2". 

That alone won't make it a strong presentation, but it will make it strong_er_.

Best regards,
      —Jim DeLaHunt

-- 
    --Jim DeLaHunt, jdlh@jdlh.com http://blog.jdlh.com/ [blog.jdlh.com] (http://jdlh.com/ [jdlh.com])
      multilingual websites consultant, Vancouver, Canada