I am discouraged from providing exact numbers for users of our products and online services, but I could give you some directions.

Regarding the 1.2B Office users, email services are always the first deployed and are by far the most commonly-used service. So your estimate of 600K/1200K seems low to me.
Regarding Exchange 2019, this is the only version of Exchange server which supports EAI, and not all customers have upgraded to it. You should look at historic 6-month upgrade rate from ES 2013 à ES 2016 then apply that to the 60,874 number.

/marksv

From: UA-EAI <ua-eai-bounces@icann.org> On Behalf Of Sarmad Hussain
Sent: Friday, May 31, 2019 9:55 AM
To: ua-eai@icann.org
Cc: Ranftl, Jessica <Jessica.Ranftl@edelman.com>; Ludwig, Anna <Anna.Ludwig@edelman.com>; Gwen Carlson <gwen.carlson@icann.org>
Subject: [UA-EAI] Data needed for EAI release

Dear UA-EAI WG members,

Kindly see the query from the Edelman team below. They need some nos. and additional information for a communication on EAI, as identified in red in the attached document. Could you help identify this information?

Regards,
Sarmad

From: "Ranftl, Jessica" <Jessica.Ranftl@edelman.com>
Date: Friday, May 24, 2019 at 3:18 PM
To: Don Hollander <don.hollander@icann.org>
Cc: "Ua-comms-wg@icann.org" <Ua-comms-wg@icann.org>, Gwen Carlson <gwen.carlson@icann.org>, Anna Ludwig <Anna.Ludwig@edelman.com>, "Ranftl, Jessica" <Jessica.Ranftl@edelman.com>
Subject: [Ext] Don and Team Input Requested: EAI Release Data Check

Hi Don and team, apologies for the double mail but we realized this may have been marked as spam when it originally sent yesterday and wanted to recirculate to ensure everyone received it.

Please note, the Edelman offices are closed on Monday and we will be able to respond to any feedback on Tuesday. Thank you!

Best,
Jessica

From: Ranftl, Jessica
Sent: Thursday, May 23, 2019 4:27 PM
To: 'Don Hollander' <don.hollander@icann.org>
Cc: 'Ua-comms-wg@icann.org' <Ua-comms-wg@icann.org>; 'Gwen Carlson' <gwen.carlson@icann.org>; Ludwig, Anna <Anna.Ludwig@edelman.com>
Subject: Don/Team Input Requested: EAI Release Data Check

Hi Don and team,

We are working to finalize the content in the EAI millstone release ASAP and need assistance filling in a few gaps.

First, the attached Excel document includes current proof for the number of email users and EAI readiness for each company; however, there are gaps called out in red. Can you please help us find recent and public information to update the remaining data? Unfortunately, we will not be able to us our own estimates and will need concrete numbers from a public document to include each company in the release. Further, are there any additional companies that should be included, perhaps from this 2018 whitepaper [uasg.tech]? We added in recent numbers from MSFT 365 consumer and commercial for your consideration.

Secondly, apologies that I can’t remember if outreach has been made the unquoted companies in the release (Apple, Google, etc.), but it would be ideal to tap our contacts there to see if there is more updated information they’re willing to share. Does anyone have contacts at any of these companies they’re able to reach out to? Either way, Anna and I will at least alert each company’s communication’s department with the release to let them know they’re included.

Finally, click here to see the current version of the draft press release [onedrive.live.com]. We recommend (and have updated the release) to more generally classify the companies as supporting Email Address Internationalization given some companies have achieved EAI in varying degrees (IDNs but not longer TLDs, etc.). We also recommend not listing out specific email user numbers for each company to avoid undue scrutiny.

Thank you, Don and team!

Best,

Jessica and Anna

Jessica Ranftl | Edelman Seattle

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