http://www.ombudsassociation.org/Resources/Frequently-Asked-Questions.aspx

I found this discussion interesting and helpful

J. Beckwith Burr

Neustar, Inc. / Deputy General Counsel and Chief Privacy Officer

1775 Pennsylvania Avenue NW, Washington, DC 20006

Office: + 1.202.533.2932  Mobile:  +1.202.352.6367  becky.burr@neustar.biz / www.neustar.biz