Information to Obtain/Questions to Ask

The subgroup working on Staff Accountability as part of CCWG WorkStream 2 is developing questions to ask to obtain more information about current Staff Accountability arrangements at ICANN.  The following questions are a WORKING DRAFT, and once finalised will be given to ICANN with a request for a response.

It seems likely that some of this information will already be published, and some may be documented internally. Some may not be documented or may not be available for release for a range of reasons. These questions may at the minimum inspire discussion with ICANN and among ICANN staff.

• Where is there documentation that concisely and authoritatively sets out ICANN’s view of the respective roles and responsibilities of ICANN’s Board, staff and community of participants in the organisation’s work?
  
  

• What powers have been delegated by the ICANN Board to the Chief Executive and/or to staff more broadly, either with a need for an approval/consent/information check with the Board or for staff implementation?
  
  

• What elements of the following document/s (or similar documents/systems) are in place regarding staff interaction with the community:

• Code of Conduct

• Transparency obligations or criteria

• Induction

• Training

• Key performance indicators
  
  

• How is staff accountability to the community, broadly expressed, audited or monitored or reviewed?
  
  

• What feedback does ICANN seek from the community on matters related to staff accountability, and how does it solicit and consider that feedback?
  
  

• What processes are in place to respond to any community concerns regarding staff accountability, including appropriate escalation processes?
  
  

• What role does ICANN see the Ombudsman function as playing in helping to assure appropriate staff accountability?