Evan, it is not clear what fraction of the "abuse" being captured here contravenes policy. To the extend that it does, and where the information is such that it is actionable I do hope that we will see action. But I think that the real issue here is that this is the first time in my recollection that ICANN has taken a position other than "this is outside of our remit". Jamie Hedlund has said that we need to look at abuse situations because because domain names are being used, and PERHAPS there is something that we can do. We now have a staff-developed tool that may help quantify things and with the granularity to actually identify individual contracted parties that seem to be focal points for this type of behaviour. Although I have rarely been accused of being an optimist in this area, I do see grounds for hope, and if we see behaviour in ICANN that we support, we need to be vocal about it. There will be others who would want this type of information suppressed. That would be a shameful outcome. Alan At 18/05/2017 09:05 AM, Evan Leibovitch wrote:
Based on what I have read in the lists so far, the process of reporting has not really been a problem. The complaints come from how problems are resolved (or, as the case may be, not resolved but closed anyway).
ICANN seems not to care at all about resolving complaints to the satisfaction of the complainants, just itself. That is a problem with attitude and corporate behaviour, and the best technical tools will not solve that.
I hope that not only the reporting processes, but also the complaint resolution mechanisms, will be addressed when you meet on this topic.
â£- Evan (via mobile)â
On 18 May 2017, 02:14, at 02:14, Alan Greenberg <alan.greenberg@mcgill.ca> wrote:
I am optimistic we will have a session on it in Jo'burg.
Alan -- Sent from my mobile. Please excuse brevity and typos.
On May 18, 2017 2:02:24 AM EDT, Harold Arcos <harold.arcos@gmail.com> wrote:
Dear Rinalia
Thank you for information about that valuable tool. This tool represents a tremendously valuable source of knowledge and ongoing assessment.
Kind regards
On Tue, May 16, 2017 at 12:58 AM, Rinalia Abdul Rahim < rinalia.abdulrahim@gmail.com> wrote:
Dear ALAC and Regional Leaders,
This may be of interest to you:
Domain Abuse Reporting Tool (DART Project) - A tool that empowers policy makers, consumer advocates and users.
https://www.icann.org/en/system/files/files/presentation-dart-13may17-en.
Best regards,
Rinalia
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