One of the topics suggested (by Rinalia) for discussion with the Board in CPH is the challenges of engaging with end-users. I would like to start the discussion by presenting the results of Table 3 in the At-Large Review report describing a survey question on the role of the A-L Community. The question read: In your opinion which of the following statements most accurately describes the role played by the At-Large Community within ICANN? There were five answers shown here with the % of Board/SO/AC respondents for each option. 1. The At-Large Community is made up of ALSes and individual RALO members that mainly act in their own interests. (58%) 2. The At-Large Community is made up of At-Large Structures (ALSes) and individual RALO members that engage in ICANN policy development processes on behalf of Internet end users worldwide. (13%) 3. At-Large is the body within ICANN that allows all Internet end-users to engage in ICANN policy development processes in an equal and non-discriminatory fashion. (6%) 4. The At-Large Community is made up of At-Large Structures (ALSes) and individual RALO members that effectively engage with the global community of Internet end-users in a bottom-up, consensus- driven fashion. (13%) 5. The elected members of the ALAC have a mandate to speak in the interests and on behalf of end users in ICANN policy development processes. (10%) My analysis: 1. is largely correct. ALSes are independent entities that generally exist outside of the ICANN context. They of course act in their own interests (which may well coincide with the interests of other including the interests of 3.5 billion users. However, by consolidating these regionally diverse inputs, the RALOs and the ALAC can reasonably claim to represent the needs and interests of users world-wide. 2. is also correct. We certainly do need to get MORE people involved, but if the component parts listed in 2 are not us, who are we? 3. is impossible. How can ANYTHING claim to engage all 3.5 billion users, or even provide the mechanisms to allow such participation? Do 6% of respondents really think we do?? 4. is either impossible if it implies that ALSes and individual members engage with the ENTIRE global community, or is a reasonable target if we mean that each part engages in some subset of their local community, or is based on experience with such a community. 5. is false. No one of the 10 RALO-selected (presumably that is what they meant by "elected") Member has a mandate to speak on behalf of all users or the users of their region. But together, along with the NomCom-appointed Members have a mandate to formulate statements which they believe will serve the global user community well. What do people think of this analysis? Alan