Hi Alan, Good to hear from you and hope all is well. Thank you for your reply and comments and you have my support for all the points you shared/forwarded in your first email. I just forwarded recommendations and/or thoughts. Yes, the current state is very different from what it must have been in the past. Also just for the future, is it possible that when we forward recommendations or ideas for improvements with out the intention of creating further debate, the text be limited because I am finding it a bit painful having each point being pondered and debated and me responding whereas that wasn't the intention at all. Its a set of thoughts/recommendation being based on an experience. Okay, I couldn't frame point 2 validly but still. Just an ending point, phone numbers won't work for us because that becomes an overkill in our case. If I dial-out once, Pakistani global roaming drains credit balance. Happens in many other countries around here too. Again, its just a recommendation, it can be trashed. Best Fouad