Thank you Tijani for your input. I can see that in principle you are agreeing with me in some of the below if it is not all. To comment on your feedback please allow me to crystallize my below views. If you may notice that I have listed my points below in logical sequence , staring from what is on the table as a points to what do I see as a proposal. My first point: - “Attending meetings by itself is not a goal or objective therefore it cannot be part of the measuring criteria independently.” - Also participation and contribution to the meeting discussion cannot be evaluated as a performance measure *Therefore to make it part of the **criterion I suggested this* - ALAC members should be assigned to Chair a WG’s § With this type of assignment the member will logically be accountable and responsible of a set deliverables that he/she have to achieve, and this can be measured and evaluated for the following set of KPI’s · Time to deliver · Commitment · Team working · Developing others (member of the group) · Others * So by doing the above we are fulfilling the attending and contribution part of the criteria , but the major different hear is that the member is not attending or participating for the sack of showing up or to record his attendees only , No he is attending to update , discuss and participate and give feedback on action item that he is in-charge of and so on.* My Second point: - ALAC members and chair of RALO’s jointly should be responsible for engaging the ALS’s in work and activities related to the rejoin at least and should provide a monthly call report on this. § This is different activity from the RALO monthly call; this should be done separately to reach out the ALS’s through a pre-plan agenda and time frame. § The objective is to get in touch with ALS’s members outside the official call and tries to understand their needs and requirements and also will be a good tool maybe to get them engage in if they are not active. So this is more of OUTREACH on a small scale and more of direct communication. · *On the assumption that this point is clear, then for the parameter, what I have thought about for the time being is the Call Report that need to be presented in the monthly call meeting. The call report for example should look like * Date ALS Name Contact Person Comments and feedback 12/12/12 Bahrain Internet Society Ali AlMeshal 1 – 2 – 3 - 01/01/13 xxxxx xxxxx Should you or any other have more thoughts of this then it would be very much helpful to enrich this fruitful discussion. Hope I manage to answer and clarify your enquiries and doubts . Thanks On Sun, Dec 1, 2013 at 1:15 AM, Tijani BENJEMAA <tijani.benjemaa@topnet.tn>wrote:
Dear Ali,
Thank you very much for your comments
· Attending meetings by itself is not a goal or objective therefore it can not be part of the measuring criteria independently.
Ali, ALAC can’t decide on anything without quorum, and members who don’t attend the ALAC meetings may break its functioning. Also, I may agree with you that attending is not a goal and shouldn’t be part of the criteria, but the attendance is absolutely necessary for any contribution during the meeting/call. It’s the elementary duty for the ALAC members. Attendance is proposed as one of the metrics element
· Also participation and contribution to the meeting discussion can not be evaluated as a performance measure
If the participation and contribution to the ALAC meetings is not considered as a performance criterion, that means that all the ALAC members can decide not meet at all and they can be considered as having good performance.
Thereafter to have a process in place that gives an indication of the member performance I would suggest the following
o ALAC members should be assigned to Chair a WG’s
This is another criterion listed in the proposal
o ALAC members and chair of RALO’s jointly should be responsible for engaging the ALS’s in work and activities related to the rejoin at least and should provide a monthly call report on this.
What are the parameters of measurement you propose for this?
Thank you again for your contribution
--------------------------------------------------------------------------------
*Tijani BEN JEMAA*
Executive Director
Mediterranean Federation of Internet Associations (*FMAI*)
Phone: + 216 41 649 605
Mobile: + 216 98 330 114
Fax: + 216 70 853 376
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From: Ali AlMeshal [mailto:dralialmeshal@gmail.com] Sent: Wednesday, 27 November 2013 12:45 a.m. To: Maureen Hilyard Cc: Karaitiana Taiuru; APRALO; METRICS Subject: Re: [APAC-Discuss] METRICS
Good day Maureen,
First of all we have always to but in mind as your correctly stated that this is a volunteer work from the members, but on the other hand I do agree that up to certain extent there should be a fair KPI’s in place to evaluate the performance of ALAC members.
Also I am quite sure that selected or nominated ALAC members for these leadership positions were based on their knowledge , commitment and experience as well as high performance otherwise they will not be part of the team.
Hence measuring criteria would always be much clearer and effective if it is set for Quantitative factors rather than Qualitative once.
So having said that then I would like to address the following:
o Attending meetings by it self is not a goal or objective therefore it can not be part of the measuring criteria independently.
o Also participation and contribution to the meeting discussion can not be evaluated as a performance measure
Thereafter to have a process in place that gives an indication of the member performance I would suggest the following
o ALAC members should be assigned to Chair a WG’s
§ With this type of assignment the member will logically be accountable and responsible of a set deliverables that he/she have to achieve, and this can be measured and evaluated for the following set of KPI’s
· Time to deliver
· Commitment
· Team working
· Developing others (member of the group)
· Others
o ALAC members and chair of RALO’s jointly should be responsible for engaging the ALS’s in work and activities related to the rejoin at least and should provide a monthly call report on this.
§ This is different activity from the RALO monthly call; this should be done separately to reach out the ALS’s through a pre-plan agenda and time frame.
§ The objective is to get in touch with ALS’s members outside the official call and tries to understand their needs and requirements and also will be a good tool maybe to get them engage in if they are not active. So this is more of OUTREACH on a small scale and more of direct communication.
Should you need any clarification then please let me know by email or a call, I will be more than happy to discuss.
On Tue, Nov 26, 2013 at 3:22 PM, Maureen Hilyard <hilyard@oyster.net.ck> wrote:
Thank you KT for your comments and suggestions. These are all very helpful.
Regards Maureen
-----Original Message----- From: apac-discuss-bounces@atlarge-lists.icann.org [mailto:apac-discuss-bounces@atlarge-lists.icann.org] On Behalf Of
Karaitiana Taiuru Sent: Monday, 25 November 2013 12:12 p.m. To: 'APRALO' Subject: Re: [APAC-Discuss] METRICS
These are my thoughts based on not been an ALAC member (nor do I have time to).
I would support a more closer monitoring approach to the ALAC performance review and would like to see the evaluations distributed to the relevant RALO's as we are the ones who nominate and put our trust in our representatives to provide our views and then to report back to us.
I would expect that participation in all meetings, emails and Work Groups would be at the very minimum 90%. There are so many issues at present it would be hard not to have a voice at a meeting.
Saying this, I would also expect that any new ALAC appointments are mentored and giving an appropriate transition period and were made to feel comfortable to ask for help. Some cultural and language barriers may also exist and should be considered.
If people are under-performing, then perhaps a mechanism of someone talking to them in a non threating manner to see if there is any assistance required etc.
Perhaps too, some way of recognition for the long hours and dedication may also be a motivation. This is likely to be more of a RALO initiative though.
-----Original Message----- From: apac-discuss-bounces@atlarge-lists.icann.org [mailto:apac-discuss-bounces@atlarge-lists.icann.org] On Behalf Of Maureen Hilyard Sent: Sunday, 24 November 2013 5:52 p.m. To: APRALO Subject: [APAC-Discuss] METRICS
APRALO colleagues
As Siranush had informed you already, I am on a working group (headed by Cheryl Langdon-Orr) that is looking at measuring the performance of ALAC members (as expected in the ALAC Rules of Procedure). We are later to be looking at ALSes and RALOs.
It is an extremely difficult thing to do when: * the people in these positions are volunteers who have offered to do this work out of the goodness of their hearts - how do you measure their contribution to a task that has been set? * the Board and Management are becoming more vocal about getting value for money spent within the system - it costs a lot of money to bring the committees of the ICANN system together for each meeting. three times a year. They rightfully want to know that they are getting their money's worth. * it is very difficult to ascertain what METRICS are appropriate to measure each particular type of performance (attendance? contribution? value of contribution? others?)
As ALSes you elect your APRALO representatives on the ALAC (me and Holly) and although Raf has been appointed to the ALAC as and APRALO NOMCOM candidate - the expectations should be the same.
Therefore I'd really like to hear not only about WHAT performance criteria should be evaluated but also HOW it might be appropriately measured. I would like to use the advice of the ALSes to put together an evaluative process which could help us evaluate all the groups we have been tasked to evaluate.
This is what we are looking at, at the moment:
1. Do ALAC members attend all the meetings they should? Some attend the face to face meetings, but not the online meetings. ICANN is not looking at these candidates very favourably.
2. Do ALAC members who attend the meetings actually contribute anything to the meetings? Some attend meetings but they don't say anything - what value do they give? Some log into teleconference meetings, but because they don't contribute anything, it is difficult to know whether they actually listening?)
3. Do ALAC members participate on working groups? We have lots of members who volunteer for a working group, and never turn up for meetings to do the work. Its the same people every time doing the work .
There may be other questions you may want to ask. Please do...
Very importantly, HOW can we more effectively evaluate performance - what do you use in your workplace?
Let me know.. I'd love to hear from you.
Maureen _______________________________________________ APAC-Discuss mailing list APAC-Discuss@atlarge-lists.icann.org https://atlarge-lists.icann.org/mailman/listinfo/apac-discuss
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--
Thanks
Ali AlMeshal
Bahrain Internet Society - BIS
Board Member & Director of Strategic Alliances
Professional Public speaker in ICT and e-Business
Payment Industry Expert Advisor
Mobile: +973 39440025
Skype: alialmeshal
email: dralialmeshal@gmail.com
ali.almeshal@bis.org.bh
www.bis.org.bh <http://www.bis.org.bh/>
Twitter :@internetBH
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Homepage for the region: http://www.apralo.org
-- Thanks Ali AlMeshal Bahrain Internet Society - BIS Board Member & Director of Strategic Alliances Professional Public speaker in ICT and e-Business Payment Industry Expert Advisor Mobile: +973 39440025 Skype: alialmeshal email: dralialmeshal@gmail.com ali.almeshal@bis.org.bh www.bis.org.bh Twitter :@internetBH