Cheryl, Thank you for your comments on the work of the RAA WG.
From the point of view of the registrant community, there is little satisfaction to be gained from ICANN's current policy regarding registrant/registrar disputes. A registrant after experiencing serious issues with his registrar will often write to ICANN (not knowing that ICANN will do little more than forward his correspondence back to the registrar).
This is not the best way foward. Candidly, ICANN and the registrant community need a Uniform Complaint Resolution Policy along the lines of the auDa model. My proposal: Have the ALAC put forward a formal PDP request to the GNSO so that a complaint resolution policy may be crafted. In conjunction with this initiative, the ALAC can (1)organize a workshop on this topic with auDa representatives, registrars, ICANN Staff and public interest advocates among the panelists; and (2) commence a fact-finding effort examining other complaint resolution models in the ccTLD world and elsewhere; and (3) formalize recommendations that may aid the GNSO policy development process. regards, Danny ____________________________________________________________________________________ Luggage? GPS? Comic books? Check out fitting gifts for grads at Yahoo! Search http://search.yahoo.com/search?fr=oni_on_mail&p=graduation+gifts&cs=bz