Danny, I replied to you over this off-list before I posted my reply here to avoid the need for a flame war. You already know my reasoning in posting a reply asking for more information, and you already know I am chasing the issue despite having had no response and very little information to work with. Please stop being disingenuous. Kieren ---------------------- Kieren McCarthy ---------------------- General manager of public participation, ICANN http://www.icann.org -----Original Message----- From: alac-bounces@atlarge-lists.icann.org [mailto:alac-bounces@atlarge-lists.icann.org] On Behalf Of Danny Younger Sent: Wednesday, March 26, 2008 11:56 AM To: At-Large Worldwide Subject: [At-Large] Contacting ICANN Hello Kieren, When a member of the public writes that "I have emailed the webmaster a few times about this matter, but as with all emails to the webmaster on any subject, I have never received a reply", then this clearly points to a problem. Someone that serves in the capacity of Manager of Public Participation might indeed wish to look into why a member of ICANN Staff (the webmaster) appears to be routinely ignoring messages from the public. and as to the non-answer that you provided to Dale, I think you could have done much better... The WDPRS handles over 100,000 complaints monthly. If there is a problem with system-generated follow-ups as he has indicated, then this is a major concern. ...perhaps you'll get around to actually looking into the problem at some point. regards, Danny ____________________________________________________________________________ ________ Never miss a thing. Make Yahoo your home page. http://www.yahoo.com/r/hs _______________________________________________ ALAC mailing list ALAC@atlarge-lists.icann.org http://atlarge-lists.icann.org/mailman/listinfo/alac_atlarge-lists.icann.org At-Large Official Site: http://atlarge.icann.org