For consumers: Ten tips when choosing a registrar
Please note that Consumer Reports WebWatch will be publishing the attached document on its sites in the next few days. We worked with Dave Piscitello of the SSAC and with Nick, then Dave worked with Kieran of ICANN staff before sending the document to me. In turn, I edited it for content, but made few changes. It was Dave's idea to do this and I think the results are great. You'll see it linked from http://www.consumerwebwatch.org http://blog.consumerwebwatch.org/ ...towards the end of the week. If any of you want to duplicate it or use it on your own sites, WebWatch doesn't mind and I'm sure Dave won't either. Though he does pride himself on his writing so you should retain the credits. We'll see what feedback we get and maybe we can get some wider distribution for it. Beau Brendler, director Consumer Reports WebWatch brenbe@consumer.org
WOW! What an awesome article! I will definitely be linking to this when it comes up. D Darlene A. Thompson Community Access Program Administrator Nunavut Department of Education/N-CAP c/o P.O. Box 1000, Station 910 Iqaluit, NU X0A 0H0 Phone: (867) 975-5631 Fax: (867) 975-5610 dthompson@gov.nu.ca -----Original Message----- From: alac-bounces@atlarge-lists.icann.org [mailto:alac-bounces@atlarge-lists.icann.org] On Behalf Of Brendler, Beau Sent: Tuesday, December 18, 2007 3:19 PM To: At-Large Worldwide Cc: Wouters, Jorgen Subject: [At-Large] For consumers: Ten tips when choosing a registrar Please note that Consumer Reports WebWatch will be publishing the attached document on its sites in the next few days. We worked with Dave Piscitello of the SSAC and with Nick, then Dave worked with Kieran of ICANN staff before sending the document to me. In turn, I edited it for content, but made few changes. It was Dave's idea to do this and I think the results are great. You'll see it linked from http://www.consumerwebwatch.org http://blog.consumerwebwatch.org/ ...towards the end of the week. If any of you want to duplicate it or use it on your own sites, WebWatch doesn't mind and I'm sure Dave won't either. Though he does pride himself on his writing so you should retain the credits. We'll see what feedback we get and maybe we can get some wider distribution for it. Beau Brendler, director Consumer Reports WebWatch brenbe@consumer.org
Two comments, if it's not too late. 1. Choice of law/jurisdiction is something to consider. Do you really want to purchase from an overseas registrar? ("overseas" being a relative term, wherever you are in the world.) Many registrars present themselves to the consumer in English, but are based in non-English speaking countries. This can be an issue for customer service. It's also an issue should you have to sue the registrar because most registrar contracts make the jurisdiction for suit the place where the registrar is located. I might use this to replace 8 ("What if choose not to re-register..."), which really has nothing to do with selecting a registrar. 2. As phrased, I think you do a disservice with #1 because resellers of accredited registrars are often places to get great personal service and prices. A lot of local ISPs, for example, are resellers of companies like Tucows and eNom and GoDaddy, but they don't have their own accreditation. So I might rephrase #1 to say something about looking for an ICANN accreditation *or a reseller of an ICANN- accredited registrar.* Hope that is helpful. -- Bret On Dec 18, 2007, at 12:19 PM, Brendler, Beau wrote:
Please note that Consumer Reports WebWatch will be publishing the attached document on its sites in the next few days. We worked with Dave Piscitello of the SSAC and with Nick, then Dave worked with Kieran of ICANN staff before sending the document to me. In turn, I edited it for content, but made few changes. It was Dave's idea to do this and I think the results are great.
You'll see it linked from
http://www.consumerwebwatch.org
http://blog.consumerwebwatch.org/
...towards the end of the week. If any of you want to duplicate it or use it on your own sites, WebWatch doesn't mind and I'm sure Dave won't either. Though he does pride himself on his writing so you should retain the credits.
We'll see what feedback we get and maybe we can get some wider distribution for it.
Beau Brendler, director Consumer Reports WebWatch brenbe@consumer.org <top10-domain-name- final2.doc>_______________________________________________ ALAC mailing list ALAC@atlarge-lists.icann.org http://atlarge-lists.icann.org/mailman/listinfo/alac_atlarge-lists.icann.org
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Another comment, even more important. I'm really surprised you mention nothing about the online tools and explanations for how to use those tools that the registrar provides. I mean, is anything actually more important than the ability to *use* the domain name you've registered? I would recommend that would be registrants actually look around on the registrar sites long enough to see whether they can find clear explanations of both the registration process and the domain name configuration process. Do you need hosting with your domain? Does the registrar explain how to set up the name servers to work with your host? I have about 150 domains, and I've used a lot of registrars, and their online tools vary greatly. Some are easy to use, some are a maze of upsells that could confuse even power users. I think you're looking for a clear interface, few ads and upsells presented along the way, with a easy to understand FAQ about how to configure your name. Bret
This is a great article. Nick: Is it possible to have it translated into spanish to circulate it among the latin american ALSs? Thanks, José Ovidio Salgueiro A. jsalgueiro@cantv.net ----- Original Message ----- From: Brendler, Beau To: At-Large Worldwide Cc: Wouters, Jorgen Sent: Tuesday, December 18, 2007 4:19 PM Subject: [At-Large] For consumers: Ten tips when choosing a registrar Please note that Consumer Reports WebWatch will be publishing the attached document on its sites in the next few days. We worked with Dave Piscitello of the SSAC and with Nick, then Dave worked with Kieran of ICANN staff before sending the document to me. In turn, I edited it for content, but made few changes. It was Dave's idea to do this and I think the results are great. You'll see it linked from http://www.consumerwebwatch.org http://blog.consumerwebwatch.org/ ...towards the end of the week. If any of you want to duplicate it or use it on your own sites, WebWatch doesn't mind and I'm sure Dave won't either. Though he does pride himself on his writing so you should retain the credits. We'll see what feedback we get and maybe we can get some wider distribution for it. Beau Brendler, director Consumer Reports WebWatch brenbe@consumer.org ------------------------------------------------------------------------------ _______________________________________________ ALAC mailing list ALAC@atlarge-lists.icann.org http://atlarge-lists.icann.org/mailman/listinfo/alac_atlarge-lists.icann.org At-Large Official Site: http://www.alac.icann.org ALAC Independent: http://www.icannalac.org
I would offer to do this on our end, but we no longer have our Spanish translator. Happy to support whatever it takes to help. Beau -----Original Message----- From: Josè Ovidio Salgueiro A. [mailto:jsalgueiro@cantv.net] Sent: Friday, December 21, 2007 9:59 AM To: Brendler, Beau; At-Large Worldwide Cc: Wouters, Jorgen Subject: Re: [At-Large] For consumers: Ten tips when choosing a registrar This is a great article. Nick: Is it possible to have it translated into spanish to circulate it among the latin american ALSs? Thanks, José Ovidio Salgueiro A. jsalgueiro@cantv.net ----- Original Message ----- From: Brendler, Beau <mailto:Brenbe@consumer.org> To: At-Large Worldwide <mailto:alac@atlarge-lists.icann.org> Cc: Wouters, Jorgen <mailto:WOUTJO@consumer.org> Sent: Tuesday, December 18, 2007 4:19 PM Subject: [At-Large] For consumers: Ten tips when choosing a registrar Please note that Consumer Reports WebWatch will be publishing the attached document on its sites in the next few days. We worked with Dave Piscitello of the SSAC and with Nick, then Dave worked with Kieran of ICANN staff before sending the document to me. In turn, I edited it for content, but made few changes. It was Dave's idea to do this and I think the results are great. You'll see it linked from http://www.consumerwebwatch.org http://blog.consumerwebwatch.org/ ...towards the end of the week. If any of you want to duplicate it or use it on your own sites, WebWatch doesn't mind and I'm sure Dave won't either. Though he does pride himself on his writing so you should retain the credits. We'll see what feedback we get and maybe we can get some wider distribution for it. Beau Brendler, director Consumer Reports WebWatch brenbe@consumer.org ________________________________ _______________________________________________ ALAC mailing list ALAC@atlarge-lists.icann.org http://atlarge-lists.icann.org/mailman/listinfo/alac_atlarge-lists.icann.org At-Large Official Site: http://www.alac.icann.org ALAC Independent: http://www.icannalac.org *** Scanned
It is indeed possible to have it translated - I will see that it is :) On 21 Dec 2007, at 15:59, Josè Ovidio Salgueiro A. wrote:
This is a great article.
Nick: Is it possible to have it translated into spanish to circulate it among the latin american ALSs?
Thanks,
José Ovidio Salgueiro A. jsalgueiro@cantv.net
----- Original Message ----- From: Brendler, Beau To: At-Large Worldwide Cc: Wouters, Jorgen Sent: Tuesday, December 18, 2007 4:19 PM Subject: [At-Large] For consumers: Ten tips when choosing a registrar
Please note that Consumer Reports WebWatch will be publishing the attached document on its sites in the next few days. We worked with Dave Piscitello of the SSAC and with Nick, then Dave worked with Kieran of ICANN staff before sending the document to me. In turn, I edited it for content, but made few changes. It was Dave's idea to do this and I think the results are great.
You'll see it linked from
http://www.consumerwebwatch.org
http://blog.consumerwebwatch.org/
...towards the end of the week. If any of you want to duplicate it or use it on your own sites, WebWatch doesn't mind and I'm sure Dave won't either. Though he does pride himself on his writing so you should retain the credits.
We'll see what feedback we get and maybe we can get some wider distribution for it.
Beau Brendler, director Consumer Reports WebWatch brenbe@consumer.org
_______________________________________________ ALAC mailing list ALAC@atlarge-lists.icann.org http://atlarge-lists.icann.org/mailman/listinfo/alac_atlarge-lists.icann.org
At-Large Official Site: http://www.alac.icann.org ALAC Independent: http://www.icannalac.org _______________________________________________ ALAC mailing list ALAC@atlarge-lists.icann.org http://atlarge-lists.icann.org/mailman/listinfo/alac_atlarge-lists.icann.org
At-Large Official Site: http://www.alac.icann.org ALAC Independent: http://www.icannalac.org
Thanks. It will be very useful for spanish speaker users JOS ----- Original Message ----- From: Nick Ashton-Hart To: Josè Ovidio Salgueiro A. Cc: Brendler, Beau ; At-Large Worldwide ; Wouters, Jorgen Sent: Friday, December 21, 2007 3:24 PM Subject: Re: [At-Large] For consumers: Ten tips when choosing a registrar It is indeed possible to have it translated - I will see that it is :) On 21 Dec 2007, at 15:59, Josè Ovidio Salgueiro A. wrote: This is a great article. Nick: Is it possible to have it translated into spanish to circulate it among the latin american ALSs? Thanks, José Ovidio Salgueiro A. jsalgueiro@cantv.net ----- Original Message ----- From: Brendler, Beau To: At-Large Worldwide Cc: Wouters, Jorgen Sent: Tuesday, December 18, 2007 4:19 PM Subject: [At-Large] For consumers: Ten tips when choosing a registrar Please note that Consumer Reports WebWatch will be publishing the attached document on its sites in the next few days. We worked with Dave Piscitello of the SSAC and with Nick, then Dave worked with Kieran of ICANN staff before sending the document to me. In turn, I edited it for content, but made few changes. It was Dave's idea to do this and I think the results are great. You'll see it linked from http://www.consumerwebwatch.org http://blog.consumerwebwatch.org/ ...towards the end of the week. If any of you want to duplicate it or use it on your own sites, WebWatch doesn't mind and I'm sure Dave won't either. Though he does pride himself on his writing so you should retain the credits. We'll see what feedback we get and maybe we can get some wider distribution for it. Beau Brendler, director Consumer Reports WebWatch brenbe@consumer.org -------------------------------------------------------------------------- _______________________________________________ ALAC mailing list ALAC@atlarge-lists.icann.org http://atlarge-lists.icann.org/mailman/listinfo/alac_atlarge-lists.icann.org At-Large Official Site: http://www.alac.icann.org ALAC Independent: http://www.icannalac.org _______________________________________________ ALAC mailing list ALAC@atlarge-lists.icann.org http://atlarge-lists.icann.org/mailman/listinfo/alac_atlarge-lists.icann.org At-Large Official Site: http://www.alac.icann.org ALAC Independent: http://www.icannalac.org
participants (5)
-
Brendler, Beau -
Bret Fausett -
Josè Ovidio Salgueiro A. -
Nick Ashton-Hart -
Thompson, Darlene