Transcripts are an interesting read, but without the vocal comments that fit into the written dialogue it reads as pretty inane in my view. Would be good if it were possible to sync the timing of the 'two parts' of the conference call, i.e. the recording along with the chat on one screen. Not sure who one would talk to about this, but perhaps Bene you could pass this on? Thank you. Kind regards, RA Ronald N. Andruff President RNA Partners, Inc. 220 Fifth Avenue New York, New York 10001 + 1 212 481 2820 ext. 11 _____ From: owner-bc-gnso@icann.org [mailto:owner-bc-gnso@icann.org] On Behalf Of Benedetta Rossi Sent: Wednesday, July 20, 2011 1:35 PM To: Bc-Gnso Subject: [bc-gnso] BC Members Call, July 14 2011 - Adobe connect chat transcript Dear BC Members, Please find attached the chat transcript from the Adobe Connect test session held during the last BC Members Call on July 14th 2011. Kindest Regards, Benedetta Rossi BC Secretariat

Dear BC Members, I just wanted to let you know that I have actually completed call reports for all BC Members calls so far since March 2011. They will be posted on the BC website shortly, along with all of the transcripts, and will be visible in the 'Teleconference' section of the site. Kindest Regards, Benedetta Rossi BC Secretariat From: philip.sheppard@aim.be To: randruff@rnapartners.com; secretariat-bc@hotmail.com; bc-gnso@icann.org Subject: RE: [bc-gnso] BC Members Call, July 14 2011 - Adobe connect chat transcript Date: Tue, 26 Jul 2011 09:53:52 +0200 I do agree with Ron. What would be even more value added would be neither transcripts nor recordings but intelligent concise summaries of key points and conclusions and actions. We used to do this. Tedious transcripts are no substitute. Philip