June 8, 2016
8:50 a.m.
Dear Colleagues, Here's the Guideline: ccNSO Actions Respecting the Customer Standing Committee for your consideration! Please read it carefully, see if it addresses all of your concerns and prepare to discuss and hopefully adopt it during our call next week. Stephen, who is an active member of the Guidelines Review Committee (GRC), will walk you through the document. Thanks a lot to all GRC members and the Secretariat for the hard work! Kind regards, ]{atrina