As a reminder, please send me your selections before Monday, 25 July (12:00 UTC). Thank you, Kim From: Kimberly Carlson <kimberly.carlson@icann.org> Date: Tuesday, July 19, 2022 at 4:50 AM To: "ccnso-council@icann.org" <ccnso-council@icann.org> Subject: Customer Standing Committee (CSC) | Voting period 18 July - 25 July Dear Councilors, The call for expression of interest to serve on the Customer Standing Committee (CSC) closed on 15 July 2022. A total of five (5) candidates have put their names forward for one (1) seat (supporting documents attached): * Brett Carr, .uk * Timut Hassanov, .tj * Hiro Hotta, .jp * Erwin Lansing, .dk * Veronica Mmakoma Motloutsi, .za INSTRUCTIONS: Your most preferred candidate should receive five (5) points, the next candidate four (4) points, the next candidate three (3) points, the second to last candidate two (2) points, and the last and least preferred candidate one (1) point. If you believe a candidate does not meet the criteria: please assign zero (0) points. Please send your list of preference directly to me (kimberly.carlson@icann.org<mailto:kimberly.carlson@icann.org>) by Monday, 25 July 12:00 UTC. Based on each of the individual Councilor’s rankings, the Secretariat will prepare the overall ranking of all candidates and report the ranking to the ccNSO Council on Tuesday, 26 July 2022. Background The ccNSO Council issued a call for expressions of interest targeted at candidates from either the African, Asia-Pacific, European or North African region to become a member of the Customer Standing Committee (CSC). The call for volunteers closed Friday, 15 July 2022. The selection will commence according to the ccNSO Guideline: ccNSO Appointment Procedures as published onhttps://ccnso.icann.org/sites/default/files/field-attached/guidelines-ccnso-... [ccnso.icann.org]<https://urldefense.com/v3/__https:/ccnso.icann.org/sites/default/files/field...> Candidate qualification requirements ccNSO candidates are expected to have the support of a ccTLD manager (whether members or non-member of the ccNSO). CSC members will be selected based on how well they meet the following set of skills and experience: * Direct experience and knowledge of the IANA naming function * Analytical skills, ability to interpret quantitative and qualitative evidence, and capacity to draw conclusions purely based on evidence. * Experience in managing and/or participating in committees (e.g., meeting coordination, reporting, and escalation) in order to contribute meaningfully to CSC processes * Demonstrated ability in relationship management to support diplomatic discussion, consensus driven decision making, and productive negotiation * Excellent communication skills to represent ccTLD interests and to keep the ccNSO and broader ccTLD community informed on progress * Ability to work and communicate in written and spoken English. Additionally, a candidate: * Should commit to actively participate in the activities of the CSC on an on-going basis * Should be employed or have active backing by a ccTLD manager and should demonstrate the support by the ccTLD manager in respect to the required time commitment to participate actively in the CSC. In addition, and in accordance with the charter of the CSC, only if a candidate is considered to meet the above criteria the following diversity criteria should be considered: * Geographic regions. * Gender diversity. * Type, experience, and size of ccTLD manager. The Customer Standing Committee (CSC) is comprised of representatives with direct experience and knowledge of IANA naming functions. Please refer to the CSC Candidates Qualification Requirements<https://www.icann.org/en/system/files/files/csc-skill-set-matrix-members-lia...> for details about candidate selection or the CSC Charter<https://www.icann.org/en/system/files/files/csc-charter-amended-27jun18-en.p...> for the full text of the CSC scope and responsibilities. About the Customer Standing Committee (CSC) The CSC ensures the satisfactory performance of the Internet Assigned Numbers Authority (IANA) naming function. The CSC is responsible for monitoring Public Technical Identifier's (PTI) performance of the IANA naming function against the service level expectations in the IANA Naming Function Contract. The CSC analyzes performance reports provided by PTI and publishes its findings. The CSC is authorized to undertake remedial action to address poor performance of the IANA naming function, and if performance issues are not remedied, may escalate the issues to the ccNSO and GNSO.