Sent on behalf the IANA team: Dear valued IANA customer, We would like to remind you that the Annual IANA Engagement Survey is open until October 11th. If you have not done so yet, please take 5 minutes to respond by clicking on this link (2019 IANA Engagement Survey: ccNSO Council<https://urldefense.proofpoint.com/v2/url?u=https-3A__surveys.jibunu.com_Echo...>). The survey is administered by a third party vendor – Echo Research, LLC. We look forward to your feedback. Sincerely, The IANA team. From: Kimberly Carlson <kimberly.carlson@icann.org> Date: Wednesday, September 18, 2019 at 11:28 AM To: "ccnso-council@icann.org" <ccnso-council@icann.org> Subject: IANA Customer Engagement Survey - ccNSO Sent on behalf of the IANA team Dear ccNSO Council members, We strive to continuously improve the delivery of the IANA Services to our customers and ensuring that we are providing the right level of engagement. . This year, we have contracted Echo Research, LLC, an independent research firm to run our 2019 customer survey. Echo Research is committed to protecting the confidentiality of all respondents, and in doing so will follow GDPR guidelines <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.esomar.org_uploads_...> as detailed by EFAMRA, the European Research Federation, written for market research members of ESOMAR world research,<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.esomar.org_what-2Dw...>, and The Market Research Society (MRS).<https://www.mrs.org.uk/about> The survey only takes 5-10 minutes to complete. Results will be announced towards the end of this year. Please click here to participate: 2019 IANA Engagement Survey: ccNSO Council [surveys.jibunu.com]<https://urldefense.proofpoint.com/v2/url?u=https-3A__surveys.jibunu.com_Echo...> We understand some of you are participants of multiple Internet communities. If you have received an individual email to participate in our survey, or if you are subscribed to other mailing lists where we are inviting customers to participate, we kindly ask that you only take the survey once. We appreciate your time and look forward to incorporating your feedback in our engagement activities. If you have any questions, please contact marilia.hirano@iana.org<mailto:marilia.hirano@iana.org> Sincerely, The IANA team