All, Enclosed please find a screenshot enclosed of the whiteboard from today’s OMC meeting. Best regards. Joke Braeken joke.braeken@icann.org<mailto:joke.braeken@icann.org> From: Joke Braeken via Ccnso-omcommittee <ccnso-omcommittee@icann.org> Date: Monday, 28 April 2025 at 16:56 To: Bart Boswinkel via Ccnso-omcommittee <ccnso-omcommittee@icann.org> Cc: Joke Braeken <joke.braeken@icann.org> Subject: [Ccnso-omcommittee] NOTES | OMC | Monday, 28 April 2025 (14:00 UTC) NOTES | OMC | Monday, 28 April 2025 (14:00 UTC) 1. Welcome Welcome by Bart. Jenifer has no voice. Apologies for circulating the agenda late. Apologies received from Wafa Any questions regarding the agenda? none 2. Admin matters a. Update SoI Consult the ccNSO SOI Guideline [ccnso.icann.org]<https://urldefense.com/v3/__https:/ccnso.icann.org/en/about/ccnso-internal-p...> Complete the SOI template [docs.google.com]<https://urldefense.com/v3/__https:/docs.google.com/forms/d/e/1FAIpQLSfRpehiC...> Check the ccNSO Statements of Interest<https://community.icann.org/x/doAFEg> b. Action items Action item #1 - Include testimonials in the pre-ICANN83 newcomer webinar (update the slide deck) Assigned to Joke, Biyi Action item #2- Staff to explore if a session without services could be added to the icann public schedule. Wed, block 1 at ICANN83. Claudia confirmed. Completed Action item #3 - Staff to explore what type of onboarding options or newcomer sessions other SO/ACs have in place. (especially GAC) Bart: for completion at the next meeting. Claudia: ALAC has a dedicated staff person. Gisella. She shows newcomers around, highlighting sessions, people to be introduced to etc 3. Mentoring a. Buddy system versus mentor mentee program Introduce Buddy or mentor system or both? ccNSO mentor program: 2019 ccNSO Community Onboarding Program: https://ccnso.icann.org/en/announcements/announcement-05feb19-en.htm<https://urldefense.com/v3/__https:/ccnso.icann.org/en/announcements/announcement-05feb19-en.htm__;!!PtGJab4!7e2E4Yc03FUL-y1IMzkkqEw2oqtUE4DLmIzux291fihAOwz0Qz9obB_wk6LpXvRRAYeotbjNwVxhpdTCZINABgGOGC8pVdoZzG6U4g$> Bart: intense program. 1 mentor, 1 mentee. In preparation for the Montreal meeting. Call for volunteers opened in February, prep started in June. See background and links. Council developed at the time a detailed program See ToR Terms of Reference ccNSO COP: https://ccnso.icann.org/en/about/ccnso-draft-cop-06dec18-en.pdf [ccnso.icann.org]<https://urldefense.com/v3/__https:/ccnso.icann.org/en/about/ccnso-draft-cop-...> Structured as a guideline It looked promising at the time. We had a mentor and a mentee. However, Neither mentor nor mentee both did not get a visa for Canada. After the meeting, the pandemic hit the world. We never could test the program in a real life environment. Bart: compare with a buddy-system later Biyi: program worked well. Laura/myself/Alejandra were part of the committee. The mentee is Eyitayo, who is president of AFTLD today and who is the NomCom appointee from the ccnso. She stayed involved in the community. Good way for her to start Bart: very intense, both for mentor and mentee. People need to be very committed. This is one way of organising the in-person onboarding. This is one option. Any questions? None Bart: a buddy system is less intense, more flexible, and easier to organise. I researched what you could expect from buddy programs. Wikipedia. Short period of time. Not very time-consuming. Prbbaly more intense at the icann meeting. Straightforward what needs to be done. You need to establish the goal. What do you want to achieve? No expectations to pay dinner for eachother 🙂 Establishing easily achievable goals. Next step would be to recruit buddies and match them with newbees. Evaluate the program. Bart shows slide deck. We know very late who the newbees are.If you would go for this path, have something in place by Prague. Jenifer: I believe the Buddy System is an excellent tool for us, because it offers crucial flexibility for new members, allowing them to adapt at their own pace while receiving the support they need to ask informal questions and overcome initial challenges. Bart: questions/comments Sami: agree with buddy system Groups agrees with the buddy-approach. Green ticks Biyi: I think a mix-match would be good, we can have both the intense and buddy approach depending on the purpose we are pursuing. Bart: do we need to continue with the mentor-programme too? Biyi: while we use the buddy system for those who want to take their time in getting onboarded, we can use the COP for those who would like to get into the groove quicly. Bart: short term and longer term program Bart: by next time, a brief review of the current guideline. We could announce it after icann83. Jenifer: I agree with Biji, the mixed approach (buddy + Mentor-Mentee) helps continue the learning process beyond the initial phase. b. What should be characteristics of program? Proposed steps · Establish the goals · Recruit buddies · Train buddies in key tasks – explain structure of the ccNSO, Products or services of the ccNSO, information available · Match buddies to newby’s · Evaluate the program Timeline: Goals ready by next meeting Call for buddies, 23 May 2025 Bart: keep it as lightweight as possible. The program will evolve over time. Do you agree with these steps to develop such a program? This requires commitment from your end. Especially around oversight and development of the program. By next meetings, the goals should be ready. Brainstorming on the system. And the expectations for buddies. Claudia: Help newcomers quickly adapt to the community’s culture, structure, and processes. Enable new members to learn from others who are more experienced, in a peer-to-peer format. and for me, the most important is it improves retention by making newcomers feel supported and involved. Nicky: overwhelmed to see what is happening. Filter what is important. Steer people into the direction Sami: i cannot speak. I am currently in a UA Day event. we have Theresa, Dr. Sarmad, Baher and Fahd here Sami: engagement with people from same region Biyi: facilitates questions. Nicky: maximise the experience at icann. Filtering. Making most of the meeting times. Biyi: helping to pair people from similar background. Bart: same region, similar background (e.g. language) Let’s combine this as high level goals for the buddy system. Lets confirm this at the next meeting. At that meeting, look at the requirements, and see where the COP program might need to be updated. Sami: I think second comment is to add people in a ice breaker session with some quiz or team formation, that should be used for initiating the discussions. 4. Next meetings – 5 May 2025 | 14 UTC (prefer 12 May) Public holiday in NL Preference by the group for the 12th 23 May 2025 | 14 UTC Jenifer: Can we move the 23th also? Bart: very close to Prague 5. AOB none 6. Closure Joke Braeken joke.braeken@icann.org<mailto:joke.braeken@icann.org>
