LOL A grey but still a hole…. ----------------------------------------------------------------------------- Tijani BEN JEMAA Executive Director Mediterranean Federation of Internet Associations (FMAI) Phone: +216 98 330 114 +216 52 385 114 -----------------------------------------------------------------------------
Le 14 févr. 2019 à 06:47, Alan Greenberg <alan.greenberg@mcgill.ca> a écrit :
A bit late to integrate that and it is really an implementation, but will certainly use it as an example of something that could help ameliorate the issue.
Then it becomes just a grey hole?
Alan
At 13/02/2019 08:01 PM, Olivier MJ Crépin-Leblond wrote:
Dear Alan,
this is like lobbing correspondence over a wall... something which some of us are accustomed to. :-) More seriously though, would it be possible to require that any such correspondence using an online form needs to email a copy of the form to the enquirer's email address as well as the registrant and provide both with a unique case ID? In effect, it's a CRM system. Online businesses use that all the time. I can live with a CRM system that tracks cases even without knowing who owns the domain name. Kindest regards,
Olivier
On 13/02/2019 21:42, Alan Greenberg wrote:
There was bound to be one issue that we forgot today.
This is the fact that all communications with a registrant or tech contact will be via anonymized e-mail r a we form (which then is e-mail sent by the registrar).
Both are what I refer to as "black hole" communications. You tow the message out and unless there is a reply, you never know if it was really forwarded on your behalf, whether it was received. If it bounced, the Registrar may know that it did, but the sender does not.
With a real address, you can at least use a number of tools to try to determine if there is a path to the mail server or if the user exists. Here there is nothing.
Alan
_______________________________________________ CPWG mailing list CPWG@icann.org <mailto:CPWG@icann.org>
https://mm.icann.org/mailman/listinfo/cpwg <https://mm.icann.org/mailman/listinfo/cpwg>
_______________________________________________ CPWG mailing list CPWG@icann.org https://mm.icann.org/mailman/listinfo/cpwg <https://mm.icann.org/mailman/listinfo/cpwg>
_______________________________________________ registration-issues-wg mailing list registration-issues-wg@atlarge-lists.icann.org <mailto:registration-issues-wg@atlarge-lists.icann.org> https://mm.icann.org/mailman/listinfo/registration-issues-wg <https://mm.icann.org/mailman/listinfo/registration-issues-wg>_______________________________________________ CPWG mailing list CPWG@icann.org <mailto:CPWG@icann.org> https://mm.icann.org/mailman/listinfo/cpwg <https://mm.icann.org/mailman/listinfo/cpwg>