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Notes, Recordings, Transcript CWG IANA #33 02 April
by Brenda Brewer April 2, 2015

April 2, 2015

Dear all, The notes, recordings and transcripts for the CWG IANA Call #33 - 2 April are available here: https://community.icann.org/pages/viewpage.action?pageId=52893469 Action Items Action item (DTs): DTs to review content template example and aim to provide their content in a similar format. Action item (staff): publish schedule with call dates/times and milestones between now and Buenos Aires Action item (CWG members): members to inform their respective SO/ACs and ensure that chartering organization are fully informed of work of CWG Action item (all): everyone to review communication materials and provide feedback. Action item (Lise): Principles to be circulated for final review. Notes Notes 2/4: Roll call based on AC attendance. On audio only: none 1. Opening Remarks * * Primary purpose of call is to ensure that design teams are working as planned and are able to provide any updates as needed * Target date for content for draft proposal is 10 April * Producing two variants of proposal: short form proposal - more readily accessible and comprable to already submitted proposals; long form proposal including all the details. * Call scheduled for 60 minutes * Communication materials have been sent out to the mailing list and an updated version of the handout will be circulated after this meeting. 2. Design Teams * * Standardization of DT content: objective to standardise how DT content is provided to facilitate inclusion into the proposal. See Design Team M template as an example (to be circulated after the call). All DT encouraged to take a similar approach. * Status Updates: See DT Status Overview circulated prior to the meeting. * DT A - still waiting for input from IANA staff. Informal feedback has been shared in which some concerns and questions have been expressed. CWG to consider how to deal with this. Staff to work with IANA staff to get formal response and encourage participation. What is a reasonable basis to go forward - are existing and/or proposed SLEs reasonable? Final proposal should include a mutually agreed set of SLEs, draft proposal could provide indication of desired SLEs. Any changes should be based on facts - current agreement may be outdated. Further improvements may also be made post-transition, and a process should be in place for that. * DT M covers root zone emergency process, although it currently does not include an SLE. DT A to consider whether there should be an SLE associated with this process, in consultation with IANA staff. * DT B - no update. Survey response deadline is 3 April. * DT C - reviewing input received in Istanbul, need to connect with DT M concerning escalation, meeting scheduled for later this afternoon. * DT D - Completed. Validation will be covered, now by another DT (possibly F) * DT E - Completed. Output will feed into the Red Team. * DT F - Work on scoping document has been completed. Awaiting approval in order to move ahead. * DT L - No further updates at this stage. DT is looking at a transition plan which is also required under the current contract. Disaster transition plan - if an emergency happens, how can business continuity be guaranteed. Is about the mechanics, not about whether separation is appropriate or not. * DT M - Continuing its work and aiming to complete its work by 10 April. What are triggers for escalation mechanism - is that being addressed? Yes, by DT M and DT C. Also expected to be covered as part of the legal advice so may need to be revisited after further input has been received. DT C and M to keep triggers in mind as part of their work. At some point it may move over to CCWG. * DT N - Still working to the original plan and aims to complete its work by 10 April. * DT O - Has met earlier this week and is aming to complete its work by 10 April. Action item (DTs): DTs to review content template example and aim to provide their content in a similar format. 3. Draft Proposal a. Schedule moving forward DT to deliver content by 10 April. Intensive working days on 13 and 14 April. Prepare draft for publication for public comment by 20 April. Call invites will be sent out shortly. Action item (staff): publish schedule with call dates/times and milestones between now and Buenos Aires b. Members outreach Action item (CWG members): members to inform their respective SO/ACs and ensure that chartering organization are fully informed of the work of the CWG. 4. Communications materials from Xplane Materials provided by Xplane are aimed to facilitate members outreach to chartering organizations. Three documents have been circulated: handout (updated version will be circulated) summary of day 1 (DT discussion) and summary of day 2 (different models). Action item (all): everyone to review communication materials and provide feedback. 5. AOB Principles to be nearly complete - will be circulated for final review (please focus on those items that were still outstanding and do not reopen issues previously dealt with) Action item (Lise): Principles to be circulated for final review. CCWG would welcome further guidance concerning conditionality with work stream one. Chairs were interviewed by GAO - considered a routine update on CWG work. CCWG chairs are also to be interviewed and individual members have been approached as well. Chairs will review priority 2 design teams and assess whether further work on those is still required. Client committee is meeting later today to ensure lawyers understand expectations and timeline.

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Calendar of upcoming events for CWG Stewardship April-May-June
by Brenda Brewer April 2, 2015

April 2, 2015

Hello all, Please see calendar attached with important dates for the CWG Stewardship. Official announcements will be emailed confirming events. This is just to give you an idea of what is coming up. Thank you! Kind regards, Brenda

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XPlane Captures from Istanbul for Comment/ Review
by Grace Abuhamad April 2, 2015

April 2, 2015

Dear all, Attached are two documents featuring XPlane¹s capture of Day 1 and Day 2 discussions in Istanbul. These are drafts, so please review and comment. I circulated the Day 1 visual last week on Thursday, but have not received any comments yet. Thank you, Grace

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DT content submission example
by Marika Konings April 2, 2015

April 2, 2015

Dear All, As discussed during today's meeting, please find attached the example template of DT M. All design teams are encouraged to follow a similar format to provide their content i.e. a high level summary for inclusion in the short form proposal and the details complementing the high level summary in the form of annexes for inclusion in the long form proposal as this will facilitate building the proposal following the 10 April deadline. Best regards, Marika

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DT Status Overview
by Marika Konings April 2, 2015

April 2, 2015

Dear All, Please find attached the latest version of the design team status overview reflecting the updates that were made in Istanbul. Best regards, Marika

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Upcoming Stakeholder Quarterly Call
by Grace Abuhamad April 2, 2015

April 2, 2015

Dear all, Below is the announcement for the upcoming Stakeholder Quarterly Call in case you missed in while preparing for and traveling to the Istanbul meeting. The agenda is included below. To view the original post, please see: https://www.icann.org/news/announcement-2015-03-18-en ICANN Quarterly Stakeholder Report - Register for the Q3 Call on 23 April 2015 This page is available in: * Español <http://www.icann.org/news/announcement-a2-2015-03-23-es> * Français <http://www.icann.org/news/announcement-61-2015-03-23-fr> * Português <http://www.icann.org/news/announcement-30-2015-03-23-pt> * Pусский <http://www.icann.org/news/announcement-6b-2015-03-23-ru> * العربية <http://www.icann.org/news/announcement-e7-2015-03-23-ar> * 中文 <http://www.icann.org/news/announcement-3a-2015-03-23-zh> * English <https://www.icann.org/news/announcement-2015-03-18-en#> <https://www.icann.org/news/announcement-2015-03-18-en#> <https://www.icann.org/news/announcement-2015-03-18-en#> <https://www.icann.org/news/announcement-2015-03-18-en#> <https://www.icann.org/news/announcement-2015-03-18-en#> <https://www.icann.org/news/announcement-2015-03-18-en#> ICANN has announced its FY15 Q3 Stakeholder Call, which will take place on 23 April at 15:00 UTC. The call will cover how ICANN has progressed against its strategic and operating plans for the Quarter ending 31 March 2015. Please click here http://goo.gl/forms/l9PfNTXStc to register for the call and to receive joining instructions, The call is open for all to attend, including press, and there will be ample time for Questions & Answers (Q&A). A recording of the call will also be available online on the ICANN website here <https://www.icann.org/resources/pages/quarterly-reports-2014-11-13-en> . These calls were set up to enhance ICANN's accountability and transparency efforts by making it easy to follow ICANN's progress toward fulfilling its mission of keeping the Internet secure, stable and interoperable. More information Please visit the Reporting page on the ICANN website here <https://www.icann.org/resources/pages/quarterly-reports-2014-11-13-en> from 24 hours before the call to pre-read the presentation. You can also find other useful recourses and background information on this page, as well as archived transcripts and recordings of all previous Quarterly Stakeholder Calls. Agenda 10 minPresident's Overview Fadi Chehadé, President and CEO 10 minPolicy Update David Olive, VP Policy Development Support 15 minManagement Update Tarek Kamel, Sr. Advisor to President, Gov. Engagement 10 minFinance Update Xavier Calvez, CFO 30 minQ&A All

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Comms output from CWG Istanbul Meeting (Videos, Photos, etc)
by Grace Abuhamad April 2, 2015

April 2, 2015

Dear all, Below is a consolidated overview of the communications output from the CWG and CCWG meetings in Istanbul. We¹ll upload the photos and videos to the Wiki shortly. Vol. 3: IANA Stewardship Transition Discussions: * Blog: https://www.icann.org/news/blog/vol-3-update-on-iana-stewardship-discussions * Live page: https://www.icann.org/resources/pages/iana-stewardship-discussion-2015-03-31 -en Statements: * CCWG-Accountability Statement https://www.icann.org/news/announcement-2015-03-25-en (translations live) * CWG-Stewardship Statement: https://www.icann.org/news/announcement-2015-03-29-en (translations should be posted in next few hours) Videos/Photos: * CCWG Interview with Jordan Carter (short): https://www.youtube.com/watch?v=5wxlZdQF4hM * CCWG Interview with Matheiu Weill After Day 1: https://www.youtube.com/watch?v=2rRplk8WKmQ * CCWG Interview with Thomas Rickert: Singapore to Istanbul: https://www.youtube.com/watch?v=vVof6v0MguE * CCWG photos: https://www.flickr.com/photos/icann/sets/72157651514524292/ * CWG Interview with Eduardo Diaz After Day 1: https://www.youtube.com/watch?v=1kqrdZlccDg * CWG co-Chair End of Meeting Update: https://www.youtube.com/watch?v=G1M-ldKSjgM * CWG photos: https://www.flickr.com/photos/icann/sets/72157651199780437/ We are working on getting translated subtitles on a few videos I will circulate those once they are completed.

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Re: [CWG-Stewardship] Letter ccNSO Decision-Making Process
by Lise Fuhr April 1, 2015

April 1, 2015

Dear Byron, Thank-you for sending you letter of 26 March on behalf of the ccNSO. We would like to formally acknowledge receipt and recognise the challenges that the ccNSO Council has to work with. Moreover, please rest assured that we are making every effort to ensure that the CWG proposal is robust and broadly supported by all the membership. Please can you continue to assist us by keeping the ccNSO and cc's in general as informed and engaged with the work of the CWG as possible. Best wishes, Lise Fuhr & Jonathan Robinson CWG-Stewardship Co-chairs From: Byron Holland [mailto:byron.holland@cira.ca] Sent: 26 March 2015 15:04 To: rickert(a)anwaelte.de; leonfelipe(a)sanchez.mx; lise.fuhr(a)difo.dk; Mathieu Weill; jrobinson(a)afilias.info Cc: ccnso-council(a)icann.org Subject: Letter ccNSO Decision-Making Process Dear Lise, Jonathan, Leon, Mathieu, and Thomas, Please find attached a letter on behalf of the ccNSO Council. Kind regards, Byron

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Agenda for 2 April call (11:00 UTC)
by Grace Abuhamad April 1, 2015

April 1, 2015

Dear all, Here below is the agenda for our call on 2 April at 11:00 UTC. Please note that this call will only be 1h long. Agenda 2/4: 1. Opening Remarks 2. Design Teams a. Standardzation of DT content (abbreviated and full) b. Status Updates c. DT Content Q&A 3. Draft Proposal a. Schedule moving forward b. Members outreach 4. Communications materials from Xplane 5. AOB 6. Closing Remarks Best, Grace

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Notes, Recordings, Transcript CWG DT-M Meeting 31 March
by Brenda Brewer March 31, 2015

March 31, 2015

Dear all, The notes, recordings and transcripts for the CWG DT-M Meeting 31 March are available here: https://community.icann.org/pages/viewpage.action?pageId=52893669 Notes Notes DT M - 31/3 Brief overview of current escalation procedures for IANA (specifically relating to naming): * Escalation process is available to anyone that has issues to raise, not only direct customers * Requestor submits email to dedicated address ( <mailto:escalation@iana.org> escalation(a)iana.org) This email goes to the IANA customer service and open a ticket. Email is acknowledged within 1 business days and a response is provided in within 2 business days by IANA specialist. * If issue is not resolved, issue is escalated by the IANA specialist to next level which is the function liaison (for example, for numbers it would be Naella, for names it is Kim Davies). * If issue is not resolved, issue is escalated to IANA's programs manager, currently Elise Gerich * If issue is not resolved, it is escalated to CEO/ President * If issue is not resolved, the requestor can go the ombudsman and initiate a process (information is also available on the IANA web-site) * Phone interaction is possible as part of the process. Note, very few escalations have come through the system to date. Note, some requestors may skip steps and directly approach one of the people in the chain or go directly to the ombudsman. Question: what resolution can the ombudsman bring to the process? Ombudman would likely play a mediating role. (note, no known IANA cases that involve the ombudsman to date) IANA Staff currently documenting issues that are raised informally so that these can be tracked through the escalation mechanism as well. Improvements are being made to the web-site. Information can currently be found under the procedures tab on the IANA web-site ( <http://www.iana.org/help/escalation-procedure> http://www.iana.org/help/escalation-procedure) Is severity assigned to ticket? In addition to the specialist, the manager can see the ticket so if it is significant it will be discussed before a response is sent. Since October, less than 10 complaints, since January only 1 complaints have been received. Those that respond to the complaints are members of the IANA team, who provide 24x7/365 support. Consider using existing escalation process and see how CSC is inserted? If existing escalation process does not resolve the issue it is reported to CSC and ombudsman can become involved. Consider removing Fadi from the escalation path? Step 2 would be ombudsman (optional) and reporting to CSC. Does ombudsman fit more into the problem management part? As incident management is presumably linked to active failure issues. Active failure issues are addressed immediately - is a different process. Next meeting to be scheduled for 15.00 UTC on Thursday 2 April

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