-----Original Message-----
I fear the lack of accountability of your PTI/CSC/PRF apparatus far more than I fear the lack of accountability of ICANN; reformed as it must be.
Chris, PTI would be an affiliate of ICANN, subject to a contract from ICANN and subject to periodic review by the ICANN community. There are very basic and strong forms of accountability over it. You call this a "lack of accountability." And you call an ICANN that has vertically integrated monopoly over both policy development and IANA "accountable" because....why, exactly? Tell us more about how making it impossible to extract IANA from ICANN makes either one of those entities more accountable. We haven't heard much about that from you.
But I also fear that your concept of accountability to 'customers' is too narrow and commercially motivated.
Because you don't understand what IANA does (update registries for names, numbers and protocols) it must be very hard indeed for you to understand a concept of accountability that links the updating of a registry to the people who actually have to live with the consequences of the registry changes. It is not a commercial motivation, it is an operational motivation.