Paul, Thank-you for this. It seems to me that we need to break the work down into three key areas: 1. A list or compilation of the services that need to be monitored 2. A definition of the required service levels for each of the above 3. An escalation path for when the required service levels are breached Now, given that we are aiming for the design teams to be rapid turnaround, it may be that the above are three sequentially formed design teams. Possibly composed of the same people in each case. In any event, it will be useful to have ccTLD and gTLD operators represented on this design team or teams. Jonathan -----Original Message----- From: Paul M Kane - CWG [mailto:paul.kane-cwg@icb.co.uk] Sent: 23 February 2015 14:24 To: cwg-stewardship@icann.org Subject: Re: [CWG-Stewardship] Proposed Design Team: IANA Service Levels Thanks for the updated Design Team proposal. I am happy to participate in Design Team 1 - the Service Levels - expected IANA performance post transition. I would like to involve ccTLD and gTLD Registry operators in this as they also have real experience of IANA interactions. Once the first cut of the document/report is ready, I suggest it is aired within the Group Best Paul _______________________________________________ CWG-Stewardship mailing list CWG-Stewardship@icann.org https://mm.icann.org/mailman/listinfo/cwg-stewardship