Dear all I have reviewed the proposed and amended set of questions. All discussion points from our last call seem to have been carefully captured and addressed in this new draft of questions. Thank you Berry. It is a good mix of quantitative and qualitative questions - and I fully agree that the survey ought to be longer than 10 minutes in order to get a more substantial feedback - which will hopefully help us make a decision how to go forward. Desiree — On Fri, Nov 24, 2023 at 16:23, Berry Cobb <Berry.Cobb@icann.org> wrote:

Dear All,

Per action item #1, I took the liberty to restructure the survey based on the group’s discussions. The original draft of questions is on the last page for reference.

As you will see, there are now five sections with a blend of quantitative and qualitative survey questions. Each question also provides a bracket reference for the response format. Please don’t be frightened by the length, as it looks longer than it really is due to page breaks. Of note though, given the nature of this topic and the types of feedback required here for how the GNSO will tackle continuous improvement, it’s staff’s opinion that a quick, less than 10 minute survey will not be sufficient. We need robust and substantive feedback from the stakeholders of the GNSO, because whether the CCOICI is fit for purpose or not, the current/future work MUST still be performed.

Link: https://docs.google.com/document/d/1MLHZJEybTLVEatR6QZz0vKRcY4FdeGe8UO0zb-j_...

Please feel free to make suggested edits or comments.

Thank you.

Julie and Berry.

Berry Cobb

Policy Development – Senior Program Manager

Internet Corporation for Assigned Names and Numbers (ICANN)

Mobile: +1 424 443 8960

Phone: +1 202 570 7240 Fax: +1 202 789 0104

Twitter: @berrycobb

[www.icann.org](https://www.icann.org/)

From: GNSO-CCOICI <gnso-ccoici-bounces@icann.org> on behalf of Julie Hedlund <julie.hedlund@icann.org> Date: Wednesday, November 22, 2023 at 18:58 To: "gnso-ccoici@icann.org" <gnso-ccoici@icann.org> Subject: [GNSO-CCOICI] Actions & Notes | CCOICI meeting on Wednesday 22 November at 12:00 UTC

Dear All,

Please see the following actions and notes for the CCOICI meeting on Wednesday, 22 November at 12:00 UTC:

Best regards,

Julie

Acton Items:

- Pilot Survey: CCOICI members and staff support to review and edit the draft survey questions at: [https://docs.google.com/document/d/1MLHZJEybTLVEatR6QZz0vKRcY4FdeGe8UO0zb-j_... [docs.google.com]](https://urldefense.com/v3/__https:/docs.google.com/document/d/1MLHZJEybTLVEa...) - WS2 CCG Questions and CCOICI draft responses: CCOICI members to review and suggest edits to the WS2 CCG questions and draft responses at: [https://docs.google.com/document/d/1IsNuxObExjQwC_EHf6VBGgP7NhLB90KbCqoPPOPV... [docs.google.com]](https://urldefense.com/v3/__https:/docs.google.com/document/d/1IsNuxObExjQwC...). - CCOICI Membership: Groups should review their representatives on the CCOICI at https://community.icann.org/pages/viewpage.action?pageId=169444296 and provide any changes to the list as soon as possible but not later than Wednesday, 06 December. - Next Meeting: CCOICI members should respond on the list not later than Monday, 27 November if they have conflicts with a meeting on Wednesday, 13 December at 12:00 UTC.

Notes:

1. Welcome from the Chair

- The CCOICI has not ended – it has more work to do and possible further assignments. - Your groups should review and confirm membership – see action item above.

2. GNSO Framework for Continuous Improvement Pilot: Develop a survey for CCOICI and Task Force current and former members

Suggested draft questions: [https://docs.google.com/document/d/1MLHZJEybTLVEatR6QZz0vKRcY4FdeGe8UO0zb-j_... [docs.google.com]](https://urldefense.com/v3/__https:/docs.google.com/document/d/1MLHZJEybTLVEa...)

Discussion:

- Avoid double-barrel questions – break them out. - Free-form open text feedback – make more targeted and combine with a quantitative response (such as yes/no). - Should agree what the response should look like and make sure the questions are clear. - Q#4 – need context of the proceeding questions? - Don’t go longer than 10 minutes. - Target CCOICI and TF current and former members. - Regarding audience, I’d suggest that the audience be 1) Council 2) distribution to SG/C chairs to have their respective groups respond in a formal capacity. I’m particularly keen on the SGs/Cs because if this CCOCCI does continue, it is likely to require more SG/C resources to do the brunt of the work, and less on the Council. - Consideration of the structure is even more important because of the upcoming activity of the CIP-CCG. Could be helpful to expand the survey to get feedback for that group? Could refer back to the questions coming out of the recent ATRT. - Makes sense to ask about the future structure/process. - Who should be drafting the questions? Contribute to the Google doc. - Staff will assist in drafting questions and designing the survey.

ACTION ITEM: CCOICI members and staff support to review and edit the draft survey questions at: [https://docs.google.com/document/d/1MLHZJEybTLVEatR6QZz0vKRcY4FdeGe8UO0zb-j_... [docs.google.com]](https://urldefense.com/v3/__https:/docs.google.com/document/d/1MLHZJEybTLVEa...)

3. WS2 Community Coordination Group (see: https://mm.icann.org/pipermail/council/2023-September/027277.html): Consider the request and draft a response for the Council to consider

Questions and Draft Responses – See: [https://docs.google.com/document/d/1IsNuxObExjQwC_EHf6VBGgP7NhLB90KbCqoPPOPV... [docs.google.com]](https://urldefense.com/v3/__https:/docs.google.com/document/d/1IsNuxObExjQwC...)

ACTION ITEM: CCOICI members to review and suggest edits to the WS2 CCG questions and draft responses at: [https://docs.google.com/document/d/1IsNuxObExjQwC_EHf6VBGgP7NhLB90KbCqoPPOPV... [docs.google.com]](https://urldefense.com/v3/__https:/docs.google.com/document/d/1IsNuxObExjQwC...)

4. CCOICI Membership: re-appoint representatives

ACTION ITEM: Groups should review their representatives on the CCOICI at https://community.icann.org/pages/viewpage.action?pageId=169444296 and provide any changes to the list as soon as possible but not later than Wednesday, 06 December.

5. AOB

- Next meeting is tentatively scheduled for Wednesday, 13 December at 12:00 UTC.

ACTION ITEM: CCOICI members should respond on the list not later than Monday, 27 November if they have conflicts with a meeting on Wednesday, 13 December at 12:00 UTC.