sorry....wrong screen shot.... resending.... *'Chance Favors the prepared mind'* - Louis Pasteur On Tue, Feb 23, 2016 at 1:21 AM, Judy Okite <judyokite@gmail.com> wrote:

thank you Terry,

I have done tht and still not connecting....attached a screenshot.

Kind Regards,

*'Chance Favors the prepared mind'* - Louis Pasteur

On Tue, Feb 23, 2016 at 1:15 AM, Terri Agnew <terri.agnew@icann.org> wrote:

...

Hello Judy,

Please run the Adobe Connect add-on found here:

http://tinyurl.com/icannactest

Ensure all 3 steps pass. On the fourth step, install the add-on. This will run adobe connect outside of the web browser. Adobe connect prefers Firefox browser.

Thank you and let me know if I can help any further!

Terri Agnew