Becky, Your point about the average being affected by a small number of outliers is precisely why using the average is the wrong measure. The median is the 50 percentile mark and isn't affected by outliers. The 10 percentile and 90 percentile figures will provide a decent picture of the outliers. (I wouldn't argue if someone prefers, say, the 20 and 80 percentiles or even the 30 and 70 percentiles.) Steve On Fri, May 17, 2024 at 11:50 AM Becky Burr via Gnso-rdrs-sc < gnso-rdrs-sc@icann.org> wrote:
also, given the volume, couldn't a small number of outliers could significantly change the average?
J. Beckwith Burr HWG LLC 1919 M Street NW, The Eighth Floor Washington DC 20036 ------------------------------ *From:* Sarah Wyld via Gnso-rdrs-sc <gnso-rdrs-sc@icann.org> *Sent:* Friday, May 17, 2024 10:31 AM *To:* gnso-rdrs-sc@icann.org <gnso-rdrs-sc@icann.org> *Subject:* [Gnso-rdrs-sc] Re: Regrets; Domain Incite article
Hi all,
I also won't be on Monday's call as it is a local holiday, so Roger Carney will represent the RrSG.
A few thoughts on the response time data:
- The purpose of the RDRS project is not to track response time, so we should be careful about scope creep and focusing on our mission objective here - Requests remain open while the registrar awaits input from the requestor; perhaps the increasing average response time shows us that requestors are not promptly providing required information to the registrar.
Thanks,
*Sarah Wyld, CIPP/E*
Policy & Privacy Manager Pronouns: she/they
swyld@tucows.com On 2024-05-17 10:24 a.m., Paul McGrady via Gnso-rdrs-sc wrote:
I too will be at the INTA Annual Meeting and will not be able to attend this call.
Steve, thanks for sending this article.
All, I’m afraid that I don’t know how to interpret the data. Is a doubled (for positive) and triple (for negative) response time really bad for what is essentially a start up service in its second quarter or is that really good? Will response times continue to grow, shrink, or level off? Is there any learning from any other startup (I know we the RDRS is essentially a decentralized startup so I don’t know if there is anything out there that we can look to). Were the shorter response times because registrars have suddenly decided to move more slowly, or is it a (very positive) symptom of greater demand and the registrars are just taking a bit longer to keep up?
In other words, should I be saying “ugh” or “yay”?
Best,
Paul
*From:* Steve Crocker via Gnso-rdrs-sc <gnso-rdrs-sc@icann.org> <gnso-rdrs-sc@icann.org> *Sent:* Thursday, May 16, 2024 5:13 PM *To:* gnso-rdrs-sc@icann.org *Subject:* [Gnso-rdrs-sc] Regrets; Domain Incite article
I'll be at the INTA meeting Monday and unable to attend Monday's Standing Committee meeting.
This Domain Incite article is interesting.
https://us01.z.antigena.com/l/ZMl7PkdUssAgnruN7phwYcEegUy51MuiXWYFR86xM_2hAE...
The main point in the Domain Incite report is that the average time for a positive response has risen from one week (6.92 days) in February to two weeks (14.09 days) in April.
For negative responses, the response time was 1.26 days, up from 6.17 days in March.
Tracking the changes in these averages is a good first step, but I suspect it will be more informative to see response statistics by registrar. Further, averages are probably not the best statistic. Better would be the median (50 percentile) and a couple of other percentiles, e.g. 10% and 90%.
Thanks,
Steve
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