Steve You raise some interesting points. In another forum there was discussion around some of the current roles used in whois and how they change. The data from several very large registrars showed that more than 95% of domains have the same contact for all roles. I’d fundamentally disagree with your comment about the billing contact in whois. For most registrars (as noted above) it’s just a field that gets populated and isn’t used for anything. If we want to reach the person who pays us we use what we have in our billing systems, which could easily be something completely different. As for DNS operators – giving them an expanded role as you are suggesting (and not for the first time) has much wider implications than whois. While it might be something that is worth exploring I’m not sure that here is the best place to do it, as it opens up a rather large can of worms in relation to contractual relationships etc., Regards Michele -- Mr Michele Neylon Blacknight Solutions Hosting, Colocation & Domains https://www.blacknight.com/ http://blacknight.blog/ Intl. +353 (0) 59 9183072 Direct Dial: +353 (0)59 9183090 Personal blog: https://michele.blog/ Some thoughts: https://ceo.hosting/ ------------------------------- Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty Road,Graiguecullen,Carlow,R93 X265,Ireland Company No.: 370845