Thanks Stephanie - I am working with our IT department to see if we resolve the technical issues that you are experiencing. I hope that we can get this resolved sooner than later - I am so sorry you have been experiencing all of this on today's call. Best, Michelle From: <gnso-rds-pdp-wg-bounces@icann.org<mailto:gnso-rds-pdp-wg-bounces@icann.org>> on behalf of Stephanie Perrin <stephanie.perrin@mail.utoronto.ca<mailto:stephanie.perrin@mail.utoronto.ca>> Date: Tuesday, October 4, 2016 at 12:21 PM To: "gnso-rds-pdp-wg@icann.org<mailto:gnso-rds-pdp-wg@icann.org>" <gnso-rds-pdp-wg@icann.org<mailto:gnso-rds-pdp-wg@icann.org>> Subject: [gnso-rds-pdp-wg] appealing to the list for technical help If anyone can help me figure out what is wrong with my system since I moved to our new platform, I would be most grateful. Since we moved to the new adobe platform, I am unable to speak or chat on the adobe room, and it dies about every two minutes. I have installed the required plug in, and I have updated both safari and firefox. I am running on a 2011 13" Macair running El Capitaine version 10.11.6. Thanks, and apologies for my intermittent participation. stephanie perrin <https://participate.icann.org/gnso-rds/>