Hi Justine, I would ask my Sub Team colleagues to also weigh in and/or correct me, but my recollection was that in one of the cases, we saw an “issue” with the resolution of the Name Servers (which may have had to do with the other bullet, i.e., communication with the registry), and this was what caused us to raise this as a broader question. I’m not exactly sure if you would characterize this as a procedural or implementation issue as it seems to have aspects of both (though I can see how it could be considered more of the latter). So, bringing this together, I wonder if the bullet ought to say “procedural and/or implementation”. Brian From: Justine Chew [mailto:justine.chew@gmail.com] Sent: Thursday, April 19, 2018 4:08 PM To: BECKHAM, Brian Cc: Julie Hedlund; gnso-rpm-wg@icann.org Subject: Re: [gnso-rpm-wg] Actions & Notes: RPM PDP WG 18 April 2018 Hi Brian, Thanks for your note. I'd like to seek greater clarity on your 1st bullet point -- is the Documents Sub-team speaking of procedural anomalies or mistakes in the implementation of an issued Determination, meaning not due to an error on the part of the relevant Provider? Thanks, Justine ----- On 19 April 2018 at 21:39, BECKHAM, Brian <brian.beckham@wipo.int<mailto:brian.beckham@wipo.int>> wrote: Thanks Julie, As I mentioned on last night’s call, in the hopes it is still timely to get this to the Providers Sub Team, the two items the Documents Sub Team wished to refer to the Providers Sub Team are: • that the Providers Sub Team consider including a question to the providers about whether procedural anomalies or mistakes have been raised by any party following the issuance of a Determination (one example that was noted during the Documents Sub Team’s discussion was the resolution of a domain name to particular Name Servers following issuance of a Determination) • an observation by the representative of a URS provider (FORUM) that providers had encountered some difficulties in communications with registries (the Providers Sub Team has included some language-related questions that may partially cover this issue) Best regards, Brian From: gnso-rpm-wg [mailto:gnso-rpm-wg-bounces@icann.org<mailto:gnso-rpm-wg-bounces@icann.org>] On Behalf Of Julie Hedlund Sent: Wednesday, April 18, 2018 9:23 PM To: gnso-rpm-wg@icann.org<mailto:gnso-rpm-wg@icann.org> Subject: [gnso-rpm-wg] Actions & Notes: RPM PDP WG 18 April 2018 Dear All, Please see below the action items and brief notes captured by staff from the Working Group call held on 18 April 2018 (1700 UTC). Staff have posted to the wiki space the action items and notes. Please note that these will be high-level notes and are not meant as a substitute for the transcript or recording. The recording, transcript, Adobe Connect chat, and attendance records are posted on the wiki. Best Regards, Julie Julie Hedlund, Policy Director Action Items: 1. Questions for URS Practitioners: * Staff will provide to the WG a redlined document with suggested revisions by 18 April; * WG members are encouraged to provide any further comments/suggestions by COB Friday, 20 April, but not later than Tuesday, 24 April; * Staff will provide to the WG a final redlined document before the meeting on Wednesday, 25 April. 1. Questions for Providers: * Staff will recirculate the documents for review on 18 April; * WG members will provide comments/suggestions by COB Friday, 20 April; * Staff will produce a redlined document for the Sub Team to review by Monday, 23 April; * Sub Team will provide input/feedback on the new suggestions/edits by Tuesday, 24 April; * Staff will provide to the WG a final redlined document before the meeting on Wednesday, 25 April. 1. Report from the Documents Sub Team: * Staff will recirculate the report on 18 April; * WG members will review and provide comments on the list. Notes: 1. Sub Team from Practitioners: -- Moving forward on the questions for practitioners and providers does not affect the discussion concerning whether to move URS to Phase 1. -- Discussion of the final form of the questions will extend to the next call. -- Long process to get here: We presented an interim report in Puerto Rico. Decided in the Sub Team that we would do a smaller group of volunteers to get the questions in good working order. -- Goal was to make this a document that was manageable for the party that is receiving the questions to encourage them to respond. Need to balance that with ensuring we covered topics. -- Everyone was very satisfied with what the Sub Team put together. General Questions: Question 3: Overall, leaving aside the result of the proceeding, how was your experience with the process of a URS proceeding? -- Collect information on which provider you used. Indicate if you are the complainant or the respondent. -- It should also capture which provider was used for that proceeding/appeal, as the experience might differ across providers. -- We will track who is responding; staff would be able to determine if it is coming from complainant/rep or respondent/rep.) Procedural Issues: Question 4: Are you aware of any issues the Respondent may have had regarding the receipt of the notice of the proceeding? -- the complainant wouldn’t necessary know. Maybe "were there any issues" could be written as "any difficulties" -- That was asked to the providers in the other PDF, but it's more suitable for registrants/URS lawyers. Question 5: When involved as Respondent or its representative in a URS proceeding did you experience any issues with receiving notice of the proceeding? -- Instead of “you” change to “respondent”. -- May be important to include a caveat that this wouldn’t include any delay from the respondent delaying in sending to his representative. Question 6: Have you filed or been involved in an appeal of a URS decision? -- Add: “If so why?” Question 7: If yes to question 6, from the choices below how would you characterize your experience with the appeal process after a URS proceeding? -- Collect information on which provider you used. Indicate if you are the complainant or the respondent. -- It should also capture which provider was used for that proceeding/appeal, as the experience might differ across providers. -- We will track who is responding; staff would be able to determine if it is coming from complainant/rep or respondent/rep.) Substantive Issues: Question 3: Do you believe that the URS is being used for the types of cases for which it was intended, namely, clear cases of abuse? -- Question was not intended to deal with whether the panel has handled it appropriately. Practical Issues: Question 1: Do you believe the current mechanisms for proving use in a URS case are adequate? -- Include a link to the current mechanisms for proving use. Question 3: Do you believe the filing fee for a URS is appropriate? -- Add a text box: “Please suggest what you think is an appropriate filing fee.” Question 6: Do you believe the existing time frames for submitting filings in a URS proceeding are appropriate? -- Include a link to the existing time frames. Other: Question 1: If you chose not to file a URS in a particular matter, what was the reason? Please choose from the following options: -- Isn't the question limited to scope to circumstances when the URS is not chosen? -- Allow in each section to provide additional comments/general comments. Could add a text box to collect general thoughts on URS, although not sure how we could organize/use these responses. Can we add a question about the general applicability of the URS, e.g. should be extended to all gTLDs?"? What is the benefit of asking the practitioners this question? This is something the WG will consider. -- We could ask, in the “If the URS was available in all gTLDs, would you use it? Why or why not?” -- Look into whether that feature of the mechanism – whether there is value to change it from the practitioners’ perspective. -- Do we want to go into this now? Trying to get practitioners’ feedback on using URS. May not be able to get a useful response to that question. General Discussion: Does not ask how many cases they brought in terms of cybersquatting. How many were diverted to the URS? What is the primary dispute mechanism? What a practitioner decided to do with their clients trademarks and how have they proceeded. -- We do get into whether or not you chose the RPM, but tried to avoid getting into attorney-client issues. That is a sensitive issue. -- That is really an issue if you look at people who have filed UDRP. This is meant to go to URS practitioners. -- If we are going into what they have done in terms of court filings then it is a skewed area since you don’t have everyone saying what they have done or not done. -- It’s a good concept but no way to make a connection except for on a case-by-case basis. -- Not appropriate. This survey is for URS practitioners not all practitioners -- e.g. those who only filed UDRPs or court cases. 2. Next Steps: -- The Practitioners Sub Team can continue to work with staff to develop the survey, Forum has volunteered to help us reach the practitioners – who and how to reach people. Need to be cognizant not to reveal who are the respondents. -- Practitioners Questions: Hold open changes to the questions until next week’s call. -- Providers Questions: Review the questions and get it to the WG list by COB Friday, 20 April so it can be considered by the Sub Team members on the list and then staff will provide an amended document next week. -- Documents Sub Team: Has a few questions to refer to the Providers Sub Team that may already have been considered. -- Want to get Questions to practitioners and providers by the first week of May so that we can have results back in late May or early June so we can have informed discussions in Panama City. 3. 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