Hi folks, In support of an upcoming proposal regarding allowing cost recovery by registrars and registries of compliance costs associated with the handling of URS and UDRP disputes, I wanted to share the following data (which I will then reference in the actual proposal). (a) I reached out to Reg Levy of Tucows, Direct of Compliance for the world's 2nd largest registrar (and also a member of this PDP), regarding time spent handling UDRP and/or URS complaints and was told: "With regard to URS, that applies primarily to registries, so we don't have any cost for for those. For UDRPs, I haven't done an analysis of how long it would take one of my team members to process a UDRP complaint; generally, it simply includes intake, locking the domain, and then unlocking or forwarding the domain upon resolution. A normal UDRP would likely take around 15 minutes but there are some tough ones (I've spent more than an hour on a few with Paul talking through the issues and figuring out how we will proceed) so I'd call it an average of 30–35 minutes per claim." (she said I could share this response with the PDP) (b) GoDaddy's registration agreement suggest that they'll charge an administrative fee (albeit to the registrant) for such compliance costs: https://ca.godaddy.com/legal-agreements "GoDaddy also reserves the right to charge you reasonable “administrative” fees" for (i) tasks GoDaddy may perform outside the normal scope of its Services, (ii) additional time and/or costs GoDaddy may incur in providing its Services, and/or (iii) your noncompliance with this Agreement (as determined by GoDaddy in its sole and absolute discretion). Typical administrative or processing fee scenarios include, but are not limited to (i) customer service issues that require additional personal time or attention; (ii) UDRP actions(s) in connection with your domain name(s) and/or disputes that require accounting or legal services, whether performed by GoDaddy staff or by outside firms retained by GoDaddy; (iii) recouping any and all costs and fees, including the cost of Services, incurred by GoDaddy as the results of chargebacks or other payment disputes brought by you, your bank or Payment Method processor. These administrative fees or processing fees will be billed to the Payment Method you have on file with GoDaddy." and it has been $50 in the past: https://domaingang.com/domain-news/udrp-fee-reversed-godaddy-heres-done/ (c) Some URS and UDRP disputes involve multiple domains, increasing the complexity and thus the cost of compliance for registrars/registries on a variable per-domain name level, e.g. http://www.wipo.int/amc/en/domains/decisions/html/2009/d2009-1661.html involved 1,542 domains, all of which need to be put on a legal hold/lock, checked to determine that they involve the same registrant, etc. (d) if any other registrars and registries wish to share data publicly on typical compliance costs (e.g. time per dispute, etc.), that would be wonderful. Sincerely, George Kirikos 416-588-0269 http://www.leap.com/