Thanks, Bart. I couldn’t follow the sense of the heading and text under agenda item 5. (Also noticed a typo with Amy’s name in item 7) Nigel C. From: ICANN-CSC [mailto:icann-csc-bounces@icann.org] On Behalf Of Bart Boswinkel Sent: Thursday, May 7, 2020 4:36 PM To: ICANN-CSC@icann.org Subject: [ICANN-CSC] CSC: Draft agenda 13 May 2020, 18.00 UTC Dear all, Please find included the draft agenda for the upcoming meeting. Background material will follow shortly, Kind regards, Bart Customer Standing Committee (CSC) Meeting 40 13 May 2020 @ 18:00 – 19:30 UTC Agenda 1. Welcome and Introduction 2. Action items Action Items Action 01 39 2020 Secretariat to propose Refinement of terminology of Excellent and Satisfactory Performance before next meeting Completed Action 02 39 2020 Secretariat and James Gannon to check with GNSO Council (support staff) progress adoption procedure SLA change Completed, see item 4. Action 03 39 2020 James Gannon to discuss with relevant GNSO groups CSC role with respect to monitoring PTI’s role as the operator of the Key Signing Key for the DNS Root Zone See item 6 Action 04 39 2020 Secretariat to inform James of documentation shared with CSC on previous calls re monitoring role of CSC Completed Action 05 39 2020 PTI to request Kim Davies to email document for longer term approach Completed, see item 5 Action 06 39 2020 Secretariat to include item on agenda next meeting to start discussion longer term KSK roll-over Completed, Item 5 on agenda. Action 07 39 2020 Secretariat to include topic metrics again on July 2020 agenda (revisit in 3 months) Ongoing Action 08 39 2020 All, send additional proposed metrics, if any, to the list Completed Action 09 39 2020 Secretariat draft statement for IFRT based on key words to be provided CSC OnGoing 3. PTI Performance April 2020 a) PTI report to CSC April 2020. b) Approval standard language to qualify monthly performance PTI (excellent, satisfactory, needs improvement). c) CSC Findings PTI Performance. 4. SLA Amendment Updates ccNSO Council approved SLA update. GNSO Council is pending. 5. Long term PTI as operator of the Key Signing Key for the DNS Root Zone At the April meeting the CSC expressed concern that not discussed what is happening as replacement of current process, in environment as currently faced to be further explored on call in May 2020. 6. Update discussion on need to adjust procedures with relevant GNSO groups on CSC role with respect to monitoring PTI’s. 7. IFRT Update a) James Gannon / Amy Craemer on progress to date IFRT b) Draft statement CSC 8. AOB 9. Next meetings (confirmed) * Wednesday 17 June 2020, 18.00 UTC * Wednesday 15 July 2020, 18.00 UTC 10. Adjourn