Dear all, Please find included the draft agenda for the upcoming CSC call (#57) Wednesday 9 January 2022, 10 am UTC. Kind regards, Bart Customer Standing Committee (CSC) Meeting 57 19 January @ 10 am UTC Draft Agenda 1. Roll Call 2. Action Items Action Items Action item 04 54 2021 Secretariat to include discussion survey results in agenda February and/or March 2022 meeting To be included on Febraury agenda Action item 01 56 2021 Request Holly (email 10 January 2022) to include discussion on need to review of the SLAs on regular basis. Completed see item 6 3. Performance IANA Naming Function December 2021 a) PTI report to CSC December 2021. b) CSC Findings PTI Performance December 2021. 4. Update CSC Effectiveness Review For Information and discussion 5. Need to review SLAs/Thresholds? For discussion: At the last meeting ther was a pressntation on IANA Naming Function SLAs & Threshold. As part of the discussion it was raised that one would expect that the SLAs would be reviewed and asked whether they have been reviewed. Question for discussion: should the CSC and PTI review the set of SLAs & Thresholds? ( question has been rasied by Holly) 6. Next Meetings * Meeting 58, 16 February 2022, 18.00-19.00 UTC * Meeting 59, 16 March 2022, 02.00-03.00 UTC (Chair/Vice-Chair Election) 7. AOB 8. Adjourn