Selina, Thank you! Good job this month too! I note that there seems to have been only a single lapse, and that the PTI's performance seems to have been impeded by the remote party. We have seen this on few occations in the past, and I thought we had "fixed the problemm" by adjusting all the metrics that involved transactions for which you are not responsible, but I realise now that we didn't get them all. The over-arching SLEs that span over multiple transactions involving both parties is a somewhat complicated field (e.g., total time of (re-)delegation). I'm open to revisiting them if you (the PTI) feel that they create unfair limitations for you. Best regards, /Liman icann-csc@icann.org 2021-03-10 19:39 [+0000]:

Dear CSC,

Please find attached the IANA Naming Function Performance report for February 2021. During the month of February, we met 98.4% of the SLA thresholds.

We look forward to answering any questions you may have about the report.

Kind regards,

Selina Harrington Lead IANA Services Specialist