[ispcp] editable version of that service-evaluation drawing

sorry, i should have sent the editable version of that diagram. here it is. there are a few more slides in the deck. this was one of the tools in my kit back in the days when i worked for a living. mikey - - - - - - - - - phone 651-647-6109 fax 866-280-2356 web http://www.haven2.com handle OConnorStP (ID for public places like Twitter, Facebook, Google, etc.)