[[--Translated text (es -> en)--]] Subject: Comments open document GT Communication From: jumaropi@yahoo.com Hi all! As I mentioned in the Monthly Meeting held on yesterday (19 November 2012), the Working Group has opened comments to the region to opine on netiquette document in order to generate the final document on behalf of the region. The documents are in the wiki, in English: https://community.icann.org/display/LACRALO/Netiquette+document and Spanish: https://community.icann.org/pages/viewpage.action?pageId=38044121 The working group thanks in advance for your contributions to improve this document. The document is divided into sections that are named here. For if they enter the Wiki complicated, I leave the Spanish text of the document. (Sorry, in the English version of this post because it is sure to be illegible). Draft Document Netiquette - Spanish Background The netiquette is not new, yet today are still creating ways to improve the interaction of virtual media.In 1995, the RFC 1855, established the first standards of behavior for digital media. Many of these recommendations still remain today. The idea of \u200b\u200bthis paper is to propose some basic recommendations to make nice virtual meetings of ICANN, in spaces such as Adobe Connect, mailing lists and even the Wiki. General Rules for Participation Try to enter the Adobe Connect at least 5 minutes prior to start of the session. This allows you to greet those present. * Enter the room with your name. Not with pseudonyms. In this way, everyone will know who they are dealing. * When you enter the room, you test audio and video (the video is not necessary and not recommended) by clicking on the respective icons configure your system (these tests are necessary if you want to intervene subsequently with audio in the room). * While performing exposure Speaker / Exhibitor / Speaker, is recommended not to use chat to avoid distractions and interruptions and maintain the video camera off. * Questions can be launched by chat during the conference but respond to end. If you want to comment with audio, lift the "hand" by clicking on the icon intended to do so, at the top left of the window. Allow to grant moderator word and activate the microphone, make your contribution and remember to close the microphone. Note: The microphone is turned on or off by clicking on the icon located on the top left of the window. * Be respectful when addressing others by name, and all attendees will know who is going. * When you say the word ask your own name, so people who do not know what will reference, if needed. * Remember that the session is recorded. * The times listed are GMT UTC (Meridian Central Time), having each participant translate your local time through that link included in the agenda to avoid being late or miss the session. * All attendees (participants, moderators, exhibitors) will be based on collaboration and the principle of good faith. 1. Recommendations for email. It is important to look at some aspects that will make communication as effective and efficient as possible. In many cases lost details that make an email does not comply with the issuer wanted and can cause confusion. Remember that an e no longer mail a letter, similar to any other in the it only changes the medium through which it is sent. Some important points to keep in mind when sending an email are: 1. Ensure good of the address to which to send the mail. There are so many domains registered the change of a single letter can get the message out to the wrong person.Or the message out to the company but to the wrong person or department. 2. Send only what he wants to communicate or what you have asked. You should not take advantage of free delivery system to send unnecessary documents or attachments, generating more traffic on the network and wasting my time to the person receiving the mail. 3. Do not forget to fill in the matter (subject) of the message. That gives a clear and summarized the content of the mail to the recipient. 4. Write a greeting, a body and a farewell, as you would in a traditional menu. Does not have to use formulas different for these messages. Neither more nor more ceremonious family, unless you write to a close friend or someone close, and lgún use nearest type of writing. 5. Do not use the email addresses of others to send unsolicited mail or files. The mail privacy should be respected. Nor yield or the e-mail to others, unless authorized by the individual concerned. 6. Write in a clear, correct (no typos) and do not write all the text in capital letters.Nor must use different types of sources in the same letter, many colors and smiles or cartoons. 7. If you send an email to several people, use the blind copy field (bcc) to prevent the other recipients of the message know the addresses of the other people. 1. Firm. Do not send messages anonymously or incomplete. You must enter at least your name at the bottom of the text. If you can incorporate some other information as additional address, phone, website,. Etc. 2. If any other message has remained the recipient of it, you can leave the above text below that you write to remember details or important or interesting points. 1. It is necessary to say hello before the message and leave your name, just like you would with a signed letter. Add you at the end of your message contact information. 2. Use capital letters is rude. It seems to be screaming. Therefore, avoid writing whole paragraphs in capital letters.Assuming that the importance of a message justified, it responds immediately to the sender know that you have received, but is to send a longer answer, more later. 3. Similarly, if someone asks for a file, it is important to tell about the size before sending. It should be aware that not everyone has broadband or 5 gigabyte mailboxes. 4. Avoid sending messages chain. The virus warnings and chain letters are intentional and aims to saturate the servers and network with them .. 5. See copies when answering an email is of utmost importance. If the first person who sent the message to your mailing list to copy a long list, not to do the same. 6. Note that people with whom you communicate, including web Masters of the pages you visit, no charge and have no obligation to respond. These are people that if respond are doing you a favor. Recommendations for mailing lists For discussion lists that manage discussion forums from Messaging is especially important to use a suitable netiquette guidelines to be especially sensitive to these services abuse. A tiltable disordered use a list or end their prestige or their usefulness in a surprisingly long period short. And it is important for the flow of information flowing through them, the multiplier effect, ... and especially as they are conducive to sterile debates tire the audience away from their pockets interest, prompted by abuses and poor administration. A good style guide is therefore an essential tool for effective discussion list. 1. However the first schedule lists begins in your own area interest. The lists generate a large current messages and demand attention and resources of your computer and its program messaging. Stick it to subscribe only to those who can serve, or have a high interest to you. 2.When you join a list, before jumping to participate without further wait, observe for a while how the list, the mood of the interventions, the issues they deal with and the prevailing climate. See what topics topics considered off (out of place). Only once you are insurance terrain treads, and feel settled with the group, begin to intervene. 3. Read the overview of the list and confirm which issues specific to the forum. Which topics scientists, academics, professionals, etc. is specialized. And stick to their communication. Ignore and avoid respond to interventions that provocative or just clueless induce responses off topic (off topics). If you want to do do it off the list personally. Many times we adhere to a list without having an accurate picture of this information because of subscription lists open 1.If the list is of type Listserv, or has a database on interventions inspect and inquire about the issues that are of interest, and even before intervening see if previous interventions on the same subject, and if yours is going to be a repeat intervention 2. Before launching an open question to the list: Look for a service available FAQs (Frequently Asked Made, Frecuently Asked Questions). And if your question is included. Check with the administrator (owner) privately doubt. Only if the answer to question your own theme send list. Members veterans are upset at seeing the same questions as repeated at short intervals. You are free to comment on the lists but never forget that freedom must be scrupulously respected in discussions on topics proposed. This entails respecting: a) the agenda for the debate, b) rules and procedures that have been shown times. But do not mistake this freedom to question the rules of the List.At all times follow them and stick to the application of they make the administrator (listowner). The list owner establishes local specifications for your list netiquette. 6. Remember that discussion lists have members of many countries. In particular those conducted in Spanish are members American community and the Hispanic community from other countries. No assume that participants in general are going to understand a reference Local or references to movies, football, food, music, parties, proverbs, etc or current news in their country or region. If you have and decides to make a reference of this type, please explain. Do not assume that they will understand language geographic references, cultural, climatic, ... that are local, regional or national. 1.It is common to find a case where someone subscribes to a list for the sole purpose of sending a message or broadcast a call idea or a call or otherwise with a commercial purpose, but in If any non-expected reply and discuss or exchange experiences or ideas. This is called "mail bombing" or bombing. The bombing is a common practice that is quickly detected by the users, and that little apology or excuse. I do not practice, and if it does note that administrators usually respond with total or partial loss of access to the list or the network. 1. No comments or intervene questions beyond the issues that are the holders of the list (with off topics) note that they subscribe to what are these issues, and if it is not respected you are taking advantage of a publicly provided and are wasting time on others.And the Conversely, if someone makes an intervention outside topics own list do not reply or hold a public discussion with That is why no on that subject, nor on whether to do so. In any case use the courier. 2. A times in discussion lists messages are received without content noun only with expressions like: "I feel the same as ..." or also "Bravo by Fulano, it was time to tell someone ... [and then repeated what he said Fulano with the same or other words without adding anything substantial to the idea and exposed]. "This kinds of expressions besides not contribute anything to the objectives of the list, not to increase the common knowledge, or reflect, or experience sharing, ... foster an environment of accessions, trends, and confrontational, sectarian ultimately where Reviews are inhibited, and some are intimidated or not free to express other opinions. So do not induce to take sides, or take, without substantiation, no either sectarian or encourage "partisanship".Sterilize the list and make an bad weather. In a list we are not in a meeting or in a political vote. It is not seek confrontation, but the participation, contribution and reflection and in any case, in the science, research or technology, an idea is not better by the number of followers you have, but by the idea itself, as new or additional knowledge or other qualifying. It is not crush or to exclude but to contribute. 10. When absent for over a week using any options to suspend the mail or to receive only summaries, thereby avoiding Message rain around and possible accidents. Questions to the list. 1. Do not ask questions or request information that you yourself could get easily and are at your fingertips with just a little searching. 2. Do not respond to questions from the list on the list only when inevitable, and the response has an interest, for example providing an address where the information requested. If you just want to answer the question does in his private email address. Twenty people answering each question on a large list can quickly collapse and the list box, and if each creates a replica, rejoinder, etc. 13. When replying to someone else, do not play your message integrity and much less whether this in turn has retained the previous involved with the same theme, keep only those aspects referring to in your reply and delete any anything but cause for response or come to mind. Take the time to edit the response and if possible do it dialogued way, interspersing original paragraphs briefly and answers. Nobody likes reading a long message, and received three or four times, only to see a line at the end saying, "Yeah, me too." 14. Most lists do not allow attachments sent by the danger of containing viruses and the overhead for the system.If need to communicate a comprehensive written is not appropriate for the send in the body of a message. It is best to deposit it in a place and send a message to the list with a brief summary of your content and indicating the direction where it is. 15. If you need to reference a job it is best to send the address URL where you can download and a summary of its content and interest you may have. Avoid long messages and reading cumbersome. In any case if you can not send a notice to avoid beginning of the message that this is a long message. Use full stops and a blank line separating paragraphs, give it a lighter text. 16. Sometimes you send a single message to multiple lists. Think as you may have subscribed to many or all of them and they can receiving repeated, then maintain line of "matter" equal torque all at first and add a note warning that the same message can be received by several ducts. 1.When directing a question to the list, ask to be sent to it answers to your personal address. Then send a summary of the contributions received to those who have helped in the list or whole. 18. When replying to a message posted to a discussion list, check that is leading the response to the appropriate person and not the list. It's a very delicate situation that occurs if you send a personal message to the group from the list. 1. Keep the initial message they send when you subscribe to a list, it instructions are to manage the list or unsubscribe temporarily suspend registration if you go on vacation or move email address. 2. Use your personal and unique to subscribe to a list, not subscribe using a shared account, the office, the department, a friend, relative or spouse. While offering a Thus, in the end everyone is tired of receiving messages. 1.Occasionally subscribers novices who are unfamiliar with the rules of netiquette, send requests to subscribe or directly unsubscribe to the list. Be tolerant of this error and possibly give some useful advice instead of being intransigent or sarcastic. 2. A reciprocal, if unsubscribe interested in, do not send anything to the same list. Find out what to do in the initial message sent to you when you register, and if it retains search the list information or ask administrator for the procedure to unsubscribe, you usually will send a message to the list server (PLC leading to perform management operations) with a simple message like: Unsubscribe [listname] Recommendations for the use of mobile phones during a meeting. The use of the cell has become a permanent tool This requires a communication protocol that requires the use compliance with the following standards, especially in places public events, dinners and ceremonies. Before beginning an activity or event: - Turn off your phone or put it on vibrate. - Do not use without authorization their cameras or video. - Do not talk on your phone. - Be sure not to leave the cell in view of others. - In important meetings must keep it off. No answer calls while in the meeting. - If you must answer the call in the middle of a meeting, apologize and withdraw to talk, do not do in public. - Be sure to answer when possible. JUAN MANUEL ROJAS Social Communicator President - AGEIA DENSI Colombia Twitter: @ JmanuRojas Join LACRALO: https://atlarge-lists.icann.org/mailman/listinfo/lac-discuss-es _______________________________________________ [[--Original text (es) http://mm.icann.org/transbot_archive/e383976930.html --]]