Hi Raoul, Please explain to us what additional services do Hetzner offer, is any chance to install any control panel to manage? Is there any chance to do a backup of our server configuration? @Caleb We have been managed our website without cPanel for two years and I would like to know why are you asking access to a tool we don't have. What kind of documentation do you want to make? According to what I know, cPanel is a control panel to manage websites and provide some services such as web files, statistics, data tracking and SEO features. But also I know that cPanel it has a high security concerns, especifically with 2FA what is vulnerable to brute force attacks, in some many cases it has a limited customization and incompatibility with certain applications besides of its lack of automation, what can increase the security risks. Raoul, Hetzner do offer any other control panel tool such as SPanel, Plesk, ISPmanager or similar? If yes, may we install on our server? Please let me know about it, Best Regards, JUAN MANUEL ROJAS, M.Sc. Director - MINKA DIGITAL ColombiaNPOC Chair - NCSG/GNSO M.Sc. Information Technology Registered Linux User No.533108. http://www.jmanurojas.com Cel. +57 301 743 56 00 Instagram: jmanurojas -----BEGIN GEEK CODE BLOCK----- Version: 3.1 GIT d- s: a+ C+++ UL P+ L+++ !E !W+++ !N !o K+++ w-- !O M- V PS+ PE-- Y+ PGP+ t+ 5 X++ R tv+ b+ DI D G e+++(+++)>+++ h+ r++ y+ ------END GEEK CODE BLOCK------ El miércoles, 11 de diciembre de 2024, 06:44:09 a.m. GMT-5, Caleb Ogundele via NPOC-EC <npoc-ec@icann.org> escribió: I don't understand, I thought said the cpanel did not exist. Now you are offering to help me with what I need when I want to do anything one the cpanel. I'm a bit confused here? Can you please introduce us to the host and make either Juan, Andrea and I as the new point of contact. I believe it impacts the legitimacy of the EC if we don't have access. Caleb On Wed, Dec 11, 2024, 5:15 AM Raoul Plommer <plommer@gmail.com> wrote: If there is something you'd like to do, I can maybe do it for you if you tell me what it is you need to do. -Raoul On Wed, 11 Dec 2024, 13:14 Raoul Plommer, <plommer@gmail.com> wrote: Hetzner does not have cPanel. We've been there since a little after KL. On Wed, 11 Dec 2024, 07:02 Caleb Ogundele, <muyiwacaleb@gmail.com> wrote: Hi Raoul, I recall very well that I set up an email redirection and some few Cpanel settings with you in Kuala Lumpur. Could please email the hosting company that we need access to this since we are paying for it. It will be nice for us to document this in our internal process of which I'm trying to document. Regards Caleb On Tue, Dec 10, 2024, 10:52 PM Raoul Plommer <plommer@gmail.com> wrote: There is no cPanel access with my current host. On Tue, 10 Dec 2024, 16:41 Caleb Ogundele, <muyiwacaleb@gmail.com> wrote: Hello Raoul, I trust your day is going well and I hope fatherhood is kind to you. I'm reaching out to you in regards to the website cpanel. @Jean F. Quéralt has informed me that he was unable to obtain access to the cpanel. I'm aware that you are the one who pays and interfaces on NPOC'S behalf. In the light of this, could you help us obtain the cpanel access so that we can administer the website effectively. Thank you Caleb Ogundele _______________________________________________ NPOC-EC mailing list -- npoc-ec@icann.org To unsubscribe send an email to npoc-ec-leave@icann.org _______________________________________________ By submitting your personal data, you consent to the processing of your personal data for purposes of subscribing to this mailing list accordance with the ICANN Privacy Policy (https://www.icann.org/privacy/policy) and the website Terms of Service (https://www.icann.org/privacy/tos). You can visit the Mailman link above to change your membership status or configuration, including unsubscribing, setting digest-style delivery or disabling delivery altogether (e.g., for a vacation), and so on.