OFFICIAL Thanks everyone for your thoughts so far. I can see how 'good practices' may be defined by SOs and ACs based on what has brought good results over time as part of CIP efforts/complimentary efforts to date and that this is an ongoing process. This brings a view on good practices within each SO or AC. I feel like a review of continuous improvement efforts within the scope of the Holistic Review could go broader though, and some of those 'good practices' may emerge from what is learnt from looking at continuous improvement programs across SOs and ACs and therefore would not be limited to what SOs and ACs define themselves through the CIP, though would need an appropriate feedback mechanism. On a third level, which I think is in Chris' question, there is a possible reading that the actual review of continuous improvement efforts by the Holistic Review team be done based on good practices. I need to give this one more consideration. Look forward to any further thoughts. I will be an apology for the next meeting (spending a few days in rural New Zealand). Warm regards, Bree OFFICIAL From: Vanda Scartezini via Phr <phr@icann.org> Sent: Wednesday, 12 February 2025 8:14 AM To: Bukola Oronti <bukkiepharworley@gmail.com>; Chris Disspain <chris@disspain.uk> Cc: Hadia Abdelsalam Mokhtar EL miniawi <Hadia@tra.gov.eg>; phr@icann.org; Jessica Puccio <jessica.puccio@icann.org> Subject: [Phr] Re: [External] Re: Update on Monday's Plenary Call & Next Steps Agree . for instance as I exemplified for NOMCOM, ( we already have a kid of constant improvement process, so one good practice is the recommendation to next team. This applies to Nomcom only, others does not change every year.. Makes sense to allow each SO/AC and Nomcom define the best way to proceed and then define which are the good practices for them. Vanda From: Bukola Oronti via Phr <phr@icann.org<mailto:phr@icann.org>> Date: Tuesday, 11 February 2025 at 11:35 To: Chris Disspain <chris@disspain.uk<mailto:chris@disspain.uk>> Cc: Hadia Abdelsalam Mokhtar EL miniawi <Hadia@tra.gov.eg<mailto:Hadia@tra.gov.eg>>, phr@icann.org<mailto:phr@icann.org> <phr@icann.org<mailto:phr@icann.org>>, Jessica Puccio <jessica.puccio@icann.org<mailto:jessica.puccio@icann.org>> Subject: [Phr] Re: [External] Re: Update on Monday's Plenary Call & Next Steps I agree with Hadia. Good practices are to be defined by each SO/AC/NC and this is part of their CIP efforts. Kind regards, Bukola. On 11 Feb 2025, at 15:26, Chris Disspain via Phr <phr@icann.org<mailto:phr@icann.org>> wrote: Thanks Hadia. That makes sense to me. What do others think? Cheers, Chris Disspain chris@disspain.uk<mailto:chris@disspain.uk> +44 7880 642456 <PastedGraphic-2.tiff> On 11 Feb 2025, at 14:24, Hadia Abdelsalam Mokhtar EL miniawi via Phr <phr@icann.org<mailto:phr@icann.org>> wrote: Hi all again, I just realized that I had not responded to the timing aspect in my previous email. I think good practices are to be defined by each AC/SO/NomCom as part of their CIP efforts rather than before undertaking their work. This would ensure that best practices are integrated within the process. Best Hadia From: Hadia Abdelsalam Mokhtar EL miniawi via Phr <phr@icann.org<mailto:phr@icann.org>> Sent: 09 February 2025 13:24 To: Chris Disspain <chris@disspain.uk<mailto:chris@disspain.uk>>; phr@icann.org<mailto:phr@icann.org> Cc: Jessica Puccio <jessica.puccio@icann.org<mailto:jessica.puccio@icann.org>> Subject: [Phr] Re: [External] Re: Update on Monday's Plenary Call & Next Steps Hi Chris and All, My understanding that this means: Reviewing the CIP against established good practices, like benchmarking improvement efforts against relevant recognized good efforts. If so, I suppose each SO/AC/NomCom needs to identify those good practices. Best wishes Hadia Elminiawi From: Chris Disspain via Phr <phr@icann.org<mailto:phr@icann.org>> Sent: 08 February 2025 13:53 To: phr@icann.org<mailto:phr@icann.org> Cc: Jessica Puccio <jessica.puccio@icann.org<mailto:jessica.puccio@icann.org>> Subject: [External] [Phr] Re: Update on Monday's Plenary Call & Next Steps Hello All, 1. How should best good practices be defined? (Pg 22 & 72 of ATRT3 Final Report<https://www.icann.org/en/system/files/files/atrt3-report-29may20-en.pdf>). 2. Should best good practices be understood/agreed upon by the SO/AC/NomCom before each group undertakes its work? I have a question... The ATRT 3 Final Report says - 'Review continuous improvement efforts of SO/AC/NC based on good practices'. Does this mean that the review should consider whether the CIP efforts of an SO are based on good practices or does it mean that the review should be based on good practices? Obviously good practice for doing a review is a different set of practices from those for continuous improvement efforts. Thoughts? Cheers, Chris Disspain chris@disspain.uk<mailto:chris@disspain.uk> +44 7880 642456 <image001.png> On 29 Jan 2025, at 17:26, Jessica Puccio via Phr <phr@icann.org<mailto:phr@icann.org>> wrote: Hello Team - We are currently working to coordinate a meeting with the Board's Organizational Effectiveness Committee (OEC) in response to León's request. Since it is unlikely that the meeting with the OEC will occur prior to the team's next scheduled plenary call, the Monday, 03 February PHR call will be canceled. In lieu of the plenary call, we would like to encourage continued discussion on the survey from the last call, via the mailing list, on the issue of defining "good practices". There was agreement in the survey that "[r]eviewing continuous improvement efforts of SO/AC/NC based on good practices", is within our remit. With this in mind, we would like to ask: 1. How should best practices be defined? (Pg 22 & 72 of ATRT3 Final Report<https://www.icann.org/en/system/files/files/atrt3-report-29may20-en.pdf>). 2. Should best practices be understood/agreed upon by the SO/AC/NomCom before each group undertakes its work? We look forward to hearing your thoughts and perspective on this issue. Best Regards Co-Chairs Chris & Sophie -- Jessica Puccio Sr Coordinator, Review Support and Accountability Projects Internet Corporation for Assigned Names and Numbers (ICANN<http://www.icann.org/>) _______________________________________________ Phr mailing list -- phr@icann.org<mailto:phr@icann.org> To unsubscribe send an email to phr-leave@icann.org<mailto:phr-leave@icann.org> _______________________________________________ Phr mailing list -- phr@icann.org<mailto:phr@icann.org> To unsubscribe send an email to phr-leave@icann.org<mailto:phr-leave@icann.org> _______________________________________________ Phr mailing list -- phr@icann.org<mailto:phr@icann.org> To unsubscribe send an email to phr-leave@icann.org<mailto:phr-leave@icann.org> --------------------------------------------------------------------- Disclaimer This message has been issued by the Department of Infrastructure, Transport, Regional Development, Communications and the Arts. 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